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Date & Time: 06-12-2021 18:00
Frequency: 3 to 4 times over a period of 4 hours

Steps:
1. Connect to game
2. Title screen Error 2002, or not
3. Select Character and wait
4. Error 2002, or not
5. If Error 2002, go back to number 1
6. Get back your spot in line, or not.
7. Decide to write a complaint to SE
8. Spend 30 minutes to find a way to adress the situation
9. Compose your text.
10. Go to bed and do not expect a reply as it seems to be custumary over those kind of issues. Haven't they been around for years?

Here said text :

I've been playing the game perfectly fine but since the launch of Endwalker, I've been bombarded with error 2002 while waiting patiently in queue and this last time was it. I have waited for 4 hours, still on the computer because of those damn error 2002 that boot me out of the line and if I don't reconnect fast enough, I know I'll loose my spot. And 3 times during that 4 hours of waiting I had to reconnect multiple time in a row, at least 3 times, and 2 times out of 3, I did get back my spot. This in itself is quite the ordeal and isn't what your costumer are expecting when they purchase your game and service. I want compensation for this.

But it is not the end. So I was down to 1 person before me before I could play the game. Suffice to say, after 4 hours of waiting, I was frustrated but still eager to play although my play time would have to be short. But guess what? I WAS BOOTED AGAIN FROM THE FUCKING LINE AND I TRIED TO RECONNECT MULTIPLE TIME AND I GOT BACK TO +7K PEOPLE BEFORE ME IN LINE.

With all due respect I demande compensation for this too and the 7 days of gaming that is supposed to be given will not make the cut : we have a game we can't play and it doesn't seem this MAJOR problem of yours will soon be fixed so I expect to have a shitty login experience that will span a quarter of my day always checking on my computer just in case ERROR 2002 will appear again...

AND YOU WANT ME TO SAY THANK YOU FOR 7 MORE DAYS OF THAT?

Have a great holiday ...