Request - Temporarily disable free trial accounts

[beefrobo]

This is more of a suggestion that I hope will help clear up the login server technical issues.

Please turn off all free trial accounts until the servers have stabilized. A week or two should be fine, unless something can be done about the fewer number of world servers on the NA and EU data centers. This should be done after each major patch until more servers have been added.

Japan has so many compared to the rest of the world! As I'm typing this, it is 12:00pm on a Tuesday in Japan and new characters can be created on 90% of the worlds. By Noon EST, even on a weekday, the queue on NA is a disaster!

I totally understand that the free trial system is in place to attract more players, but those players waiting at the end of the already large queues are making it worse. Additionally, any free trail player could login early in the morning when queues are low on their data center and stay connected all day, removing a space for a monthly paying customer.

If the free trail players don't effect the game like I'm thinking, I guess ignore this post, but from what you've described, free trial players can join the queue but must wait until all paying players have cleared from the queue. This means they can log in and take up space from a paying customer.

[Diddums]

This is the wrong way to look at free trial accounts, their not second class citizens we can cut the water off from. They're the lifeblood of the game, and if I were on a trial account to give the game a shake only to have it cut out from under me because the servers aren't up to par I wouldn't bother with it. Though we have no idea how many players are free trial at the moment, but considering the sheer amount in the new zones I would guess their a very small portion of the current influx trying to play the game, and their also dealing with the same issues as the rest of us. The only recourse is to chill and let things settle back into their norm, more servers are on the way, trust me I'm Aussie and dying for the OCE datacentre, but I would never want my enjoyment to come at the cost of someone else's ability to enjoy the same thing when we both have the same right to the game.

[Larirawiel]

Free trial account are already disabled when there is a big queue. Paying customers will be prioritized.

Cheers