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Thread: Directx11 error

  1. #91
    Player
    MayaSilversberg's Avatar
    Join Date
    Jan 2022
    Posts
    7
    Character
    Maya Silversberg
    World
    Twintania
    Main Class
    Monk Lv 99
    Same issue here since patch 6.01. No issues when playing 6.0 endwalker.

    Specs:

    X470 AORUS ULTRA GRAMING
    AMD Ryzen 2700X
    RAM: 16331 MB
    NVIDIA GeForce GTX 1070 Ti with latest nvidea driver
    Windows 10
    Sound card:
    Audio device: Speakers (Realtek(R) Audio)
    (0)

  2. #92
    Player
    Caladir's Avatar
    Join Date
    Apr 2017
    Posts
    48
    Character
    Char Coal
    World
    Jenova
    Main Class
    Gladiator Lv 100
    Few days in to the new year... no response from SE
    (1)

  3. #93
    Player
    Theotherguytjb's Avatar
    Join Date
    Jan 2022
    Posts
    1
    Character
    Oomiro Theo
    World
    Cactuar
    Main Class
    Reaper Lv 90
    I've been having this same issue for months now. When I first started playing the game back in July and I had no issues. Reinstalled windows due to issue with my PC and have been having these problems since. I've tried everything everyone else has said and I'm lost as this point. The problem was manageable before but since the spike in queue times it's an absolute killer. From what I've seen there's quite a few other threads like this one and there has not been an official response from SE. I would also not expect one either considering this issue seems to have been going on for a long time and has yet to be addressed.
    (1)

  4. #94
    Player
    w760iniki3's Avatar
    Join Date
    Aug 2019
    Location
    Gridania
    Posts
    11
    Character
    Carielya Meteion
    World
    Phoenix
    Main Class
    Astrologian Lv 90
    Well, 6.05 is out and its neither listed under fixes nor is it even acknowledged in known issues. Good job Square!
    (0)

  5. #95
    Player
    Honagen's Avatar
    Join Date
    Jan 2022
    Posts
    2
    Character
    Kedelyn Scale
    World
    Cerberus
    Main Class
    Ninja Lv 84
    same problem. 3 days in a row. in order not to get annoyed even more, I'll wait for the fixes .. 2-4 weeks, apparently.
    there is no problem in the list of "known issues". Sad
    (0)

  6. #96
    Player
    wesgaard's Avatar
    Join Date
    Jan 2022
    Posts
    1
    Character
    Wesgaard Aelith
    World
    Gilgamesh
    Main Class
    Rogue Lv 82
    Quote Originally Posted by IceMan1763 View Post
    FYI I had the errors (ntdll.dll, dx11xyz.dll, etc.) right away on launch... couldn't even get to character selection. Switched audio sources and bam I go straight in no errors. Did it twice to confirm.

    The audio source that crashes is labeled "Headset Earphone (Arctis 7 Chat)". If I switch to just my monitor audio, no problems. Obviously this is a SteelSeries Arctis 7 headset, and interestingly there's also a different "Headphones (Arctis 7 Game)" choice they make available. This one DOES NOT crash the game.

    So, if you're having this issue (especially if it's right after launch like mine) try changing around your audio source.
    Just wanted to confirm that I had this issue and had the exact same fix...... couldn't believe it. DX11 wouldn't launch but DX9 would, swapped my arctis source to the game one, and it works now. bizarre.
    (1)

  7. #97
    Player
    OozGod's Avatar
    Join Date
    Jan 2022
    Posts
    1
    Character
    Kiaza Midori
    World
    Diabolos
    Main Class
    Samurai Lv 70
    Quote Originally Posted by wesgaard View Post
    Just wanted to confirm that I had this issue and had the exact same fix...... couldn't believe it. DX11 wouldn't launch but DX9 would, swapped my arctis source to the game one, and it works now. bizarre.
    Wtf!!! this worked for me too!!! crazy how this was happening because I happened to use the exact headset as everyone who had the problem had.
    (1)

  8. 01-05-2022 11:21 AM

  9. #98
    Player
    Arifa's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Arifa Norphine
    World
    Jenova
    Main Class
    Archer Lv 56

    Directx11 error

    Still cannot run the game at all in directx11, it dumps direct to the desktop at login. In directx9 I have also crashed 3 times now when teleporting to/from major cities. I've done all the fixes I can find on Reddit and done a full uninstall/delete residual files/full reinstall and the problem persists
    (0)
    Last edited by Arifa; 01-06-2022 at 06:18 AM.

  10. #99
    Player
    LumiAura's Avatar
    Join Date
    Jul 2014
    Location
    Gridania
    Posts
    18
    Character
    Hana Omanjiru
    World
    Brynhildr
    Main Class
    White Mage Lv 90
    The update didn't fix the issue at all. I'm still having the error at launch. Though, funnily enough. I made a bit of a discovery. Along with the fact that I can still run the game with the error open, I turned on spatial audio for a moment, and the game refused to launch afterwards. Turning it off, allows me to play with the error, and no sound. Audio issue maybe?
    (0)
    Look forward to tomorrow, because turning your head to look back hurts your neck.

  11. #100
    Player
    KaninUlam's Avatar
    Join Date
    Jan 2015
    Posts
    51
    Character
    Jinx Arthron
    World
    Lamia
    Main Class
    Pugilist Lv 75
    They're never going to address this issue. Even popular streamers like Mr. Happy is having this issue. Not sure what it's going to take before they actually acknowledge this!!!
    (0)
    Never let a bad PUG get you down

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