Hello,

I have intermittently received the error "A fatal directx11 error has occurred". Nothing appears to trigger the error message, and the error message contains no additional details.

So far, I have tried:

Updating GPU drivers
Editing the FFXIV.exe and ffxiv_dx11.exe compatibility settings to disable the fullscreen optimization
I am currently using a widescreen monitor, if that makes a difference.

OS: Windows 10 pro 64bit
GPU: AMD Ryzen 6600XT
CPU: AMD Ryzen 7 5800X
Motherboard: MS-7C91
BIOS version: A.50
Memory: 16384MB RAM



Any advice would be appreciated to prevent this issue in the future. It's pretty disheartening to crash and then be unable to play for the rest of the day due to the long queue times.



(If a SE rep reads this, please consider adding a brief window allowing players to rejoin their previous session in the event of a crash or disconnect. I understand the queues are full and you are doing everything you can to remedy that, but it feels really bad to be playing and then get kicked out of the game and sent to the back of the line for something as simple as relaunching the game).