Thank you Darneltia for the reply, I am glad to hear they are working on it.

Please note in that reply they indicate the 2002 errors may be Wi-Fi issues of the users. As I noted above, I am on a direct ethernet DSL fiber connection. I believe the 2002 errors are on SEs side as many posts here support. I hope SE is doing more to fix this so when we can get in queue we won’t keep losing our spot in line. Thank you again for the response.