2002 Disconnects and Queue Lengths

[Fyrestorm58355]

Compiled some rough potential correlations over the past few days for Exodus log-ins. If the queue is somewhere under 2000, waiting is possible (but it will take 1.5+ hours to get through that many). If the queue is somewhere near 3000-4000, then waiting will result in a 2002 disconnect at some point. I'm assuming the queue is higher than that when I try later in the evening and can't even get the character screen to load, lobby server error happens before even selecting character to play.

As far as times go - before noon EST you can get in. At 5pm EST you might get an under-2000 queue that might let you on. Any later in the evening, forget it. Totally unplayable for folks with 9-5 jobs.

Square - please boost your lobby server capacity so that at least we don't get error'd out. I lived through 2hr+ queues with WoW, I can live through them with FFXIV, but not if every attempt results in a failure and reset.

[AlwaysConfused]

Great info, Thank You.

[pjdob]

Preach! I am sick of the 2002 errors myself and I am not satisfied with their explanation of them.

[Darneltia]

Greetings fellow Eorzean,

We apologize for the inconvenience you have experienced with server congestion on Final Fantasy XIV. Due to the recent early access period for Endwalker and the upcoming full release, we are experiencing an extremely high surge in player base which may result in long queue times and possible connection based errors. We are aware of this inconvenience and have addressed it in the following Lodestone post:

https://na.finalfantasyxiv.com/lodes...9cad782363f25b

We appreciate your patience and understanding regarding this matter.

Thank you for visiting the Final Fantasy XIV Technical Support forums!