Enough is enough

[Hasrat]

I would also point out that them blaming Covid for being unable to procure more servers is also pretty bogus. They should have procured more servers after Shadowbringer's launch, when they first learned that the game had attracted enough of a following that their server infrastructure couldn't handle the influx of players. Granted ShB wasn't nearly as bad as Endwalker has been, since we've got the WoW Exodus to deal with, but they should have procured additional servers long before Covid hit and made a mess of things. The fact that they did not indicates that Square didn't think that the same launch issues that plagued ShB was going to plague Endwalker, which by itself is a pretty dumb decision and lack of foresight.

You... do realize they began planning OCE data center, like... last year, right? Any other additional hardware anywhere else would necessarily had to have happened after OCE was operational. And, since OCE is delayed (again, having been planned over a year in advance), one can reasonably assume that all other attempts at hardware acquisition would similarly be delayed, considering the planning and approval for these hypothetical additions would've happened after the planning and approval of OCE.

In short, yes, yes they have been making attempts to acquire additional hardware. But the process is not as quick and simple as "we need more, let's buy more."

[VforVendetta]

Since the last guy refused to answer, lets try you...

Just to be refunded for the game time spanning the entire length of this queue debacle. Also for people to realize that the ppl vocalizing their anger with this situation have every right to, and not be mobbed by square enix bots.

[BigHoffie]

Just to be refunded for the game time spanning the entire length of this queue debacle. Also for people to realize that the ppl vocalizing their anger with this situation have every right to, and not be mobbed by square enix bots.

Okay, I understand, and agree. That being said, why are you acting like this now? We've been given 7 days of time and have used... 4 and change so far. They have gone on record saying that 7 days might turn into more if the problem persists. What is frothing at the mouth now doing for anything? The frustration is real but if you want to scream and rage about the state of the game, whilst simultaneously not entertaining anything approaching a dissenting opinion, there are better places to do so than that game's public forum.

[Havokation]

Same here OP.

The guy sells a game for 2 persons to 10 people and than try to put himself in the position of a victim (he couldn't know it would be successful as if he couldn't know the number of CD key sold and point the semi conductor shortage).

Following that logic, they could have put all this advertisement money on the server infrastructure, couldn't they?

They took our payment knowing they couldn't provide, period, and now they have our money, I hope they will provide and show humility.

We shouldn't be charged for a game we can't play when we want to play it.

EDIT : I came from work 90 minutes ago, I have been disconnected 3 times from queue already and everytime I had to try to reconnect multiple time, and everytime to number of people in line was greater, from 3k 90minutes ago, now I am at 6k before I can join the game. Yea, that does make a lot of sense. So this game is be to finances by everyone for the few that doesn't work in the morning or can work from home so they can babysit their computer all day and never disconnect?

World Login Errors and Resolutions - Naoki Yoshida

We resolved nothing and we are not to blame. Be compassionnate since we are so successful.

[Zabuza]

World Login Errors and Resolutions - Naoki Yoshida

We resolved nothing and we are not to blame. Be compassionnate since we are so successful.

You didn't read it, did you. They're cannibalizing their own development servers in an attempt to alleviate this situation. They will also be performing maintenance to resolve other errors in the queue, which are to take place Wednesday. But hey, I get it, you have your narrative. Yoshi-P and SE bad.

I'm sorry, normally I'm a pretty understanding dude when it comes to MMOs and launch days (I'm a fucking Warcraft veteran if that tells you anything) and they haven't done jack shit to explain much of anything. Sure, they warned us congestion would get bad. Sure, they warned us they couldn't procure more servers. But actually explaining anything? Square's been pretty mum with their explanations. Like, the explanation for Error 2002 is just bogus. There should be zero issues with the log-in servers being unable to handle players in a queue in excess of 21,000 players. And if they are, that's shitty coding causing this issue and not because of some hard cap on the log in server that causes players who are only at 2k in the queue to be disconnected and have to retry. I could understand Error 2002 happening if someone tries to log in and their like number 17k+ in the queue, but this shit is happening even for players at 500 in the queue and who shouldn't be experiencing this sort of thing..

They've been nothing but transparent through the whole process. Read their latest lodestone post. https://na.finalfantasyxiv.com/lodes...24153ef4405c13

I would also point out that them blaming Covid for being unable to procure more servers is also pretty bogus. They should have procured more servers after Shadowbringer's launch, when they first learned that the game had attracted enough of a following that their server infrastructure couldn't handle the influx of players. Granted ShB wasn't nearly as bad as Endwalker has been, since we've got the WoW Exodus to deal with, but they should have procured additional servers long before Covid hit and made a mess of things. The fact that they did not indicates that Square didn't think that the same launch issues that plagued ShB was going to plague Endwalker, which by itself is a pretty dumb decision and lack of foresight.

How do you know they didn't prepare for a typical increase from ShB to Endwalker? However, the influx of new players combined with the global situation that hit with COVID was basically an unforeseeable situation.

[Havokation]

But I did.

Is there any noticeable change on our end of the experience? So far I didn't experience anything different and so far I don't hear anything different happening either. That they have done something or not, we cannot know. They said they have done something, that we can be sure, but beyond this, we can't know. And we can be mostly sure the experience on our end didn't change at all.

I can read alright, but words can be far from reality, especially from a salesman or a public representative.

[Zabuza]

But I did.

Is there any noticeable change on our end of the experience? So far I didn't experience anything different and so far I don't hear anything different happening either. That they have done something or not, we cannot know. They said they have done something, that we can be sure, but beyond this, we can't know. And we can be mostly sure the experience on our end didn't change at all.

I can read alright, but words can be far from reality, especially from a salesman or a public representative.

It says in the Lodestone post they are going to be doing maintenance on December 8th. So no, of course you haven't experienced anything different yet, since they haven't done the maintenance yet...

[Tridus]

It says in the Lodestone post they are going to be doing maintenance on December 8th. So no, of course you haven't experienced anything different yet, since they haven't done the maintenance yet...

They did a maintenance this morning. They're doing another one on the 8th.

[Havokation]

It says in the Lodestone post they are going to be doing maintenance on December 8th. So no, of course you haven't experienced anything different yet, since they haven't done the maintenance yet...

I read ''We are now ready to deploy the backup development servers to the public lobby servers, which will improve the capacity management of the lobby server and raise the maximum number of players in the queue to around 21,000. Since this will not require any maintenance, we will err on the side of caution and proceed with the deployment outside of peak hours. It is scheduled to be completed late in the night of December 7, Japan time.
'' I guess it is tomorow then ... or not since now it is 9H25 am 8th of december in Japan.

But I can't read right?

But it is fine, you are taking it personnal and so am I. This is only a game. I just decided to make an investment in this game and I am disapointed so far in the delivery. How can you be disagreeing with my position is beyond me. I am okay with you no sharing it, completly fine. But I can't comprehend how come you all come in to defend SE or its spokeperson like they are attacked.

And I'll be the first to congratulate them when they will really fix the problem and make their game playable and enjoyable for everyone. I have been playing FF series since the first game. I am sold to them, but I know my money is worth more than what I have bought so far and we are many beleiving this launch is a flop. And although we all know they can do better, and they did relaunch this game to the surprise of many and surpassed wow, we also know deserve better than this.

[DiaDeem]

All I see is people being unnecessarily rude on both sides of the argument.