I feel your pain , sat in queue for 1.5 hours this morning , got in the game , did a few quests and got DC'ed during a cut scene after 20 mins of play (errors below) and was in a 6800 + queue. Sat in queue for almost 2 hours, down to 3200ish , walked away for no more than 7 mins , come back and I'm 2002 and lost my place in line and back over 6700 .

the worst is you cant even queue and walk away to even change out a load of laundry or grab a snack without the fear you will lose your place in line .