As others have stated, working during the day only to be stuck in queue all night to not play is frustrating. What's even MORE frustrating is when your spouse gets kicked and ends up in the back of the line so you have a choice to make:

1) Stay in line and get in hours before them because the queue literally takes 2 hours
2) Leave the queue and wait with them
3) Play something else

To be blunt, we are on the play something else train pretty soon. I may even cancel my subscription until this is resolved. No point in throwing away money for a game I can't play.