Keep getting disconnected during queue

[Orson_Dara]

This is getting ridiculous. I'm fine with a queue but I get into a 1,500 queue wait til 500 and then get error 2002. Then I log back in immediately and am up to a 2000 queue. Yesterday this continually happened over 3 times and I couldn't get on at all. Today it happened again. Fix your queue system and fast otherwise you're going to lose all the new subscribers you've gotten.

[Vandrak]

Gonna keep happening every evening and on weekends.

[Orson_Dara]

It was happening today on a Monday morning again with less than 1500 in queue. They need to fix people getting booted from queue.

[Sadebreth]

Was just now at 124 in queue and got disconnected. Now I am at 4 thousand. This is beyond ridiculous and to say there is basically nothing they can do about it is beyond unacceptable. I can see more than a couple of lawsuits coming from this if it is not fixed soon. The queues seriously needs to at least be stabilized. Here is a thought to be able to get in queue quicker.

1. Patch the game so that it doesn't close the entire game when you get a disconnect. Takes longer to get back into queue when you have to launch the game again. I was just at 4321 in queue and got a disconnect and now at 5 thousand. I keep losing my place every time today. This is so freaking stupid.

[Dyvid]

Yea, SE needs to fix the 2002 disconnect issues while in the Queue.

[renachi]

This is getting ridiculous. I'm fine with a queue but I get into a 1,500 queue wait til 500 and then get error 2002. Then I log back in immediately and am up to a 2000 queue. Yesterday this continually happened over 3 times and I couldn't get on at all. Today it happened again. Fix your queue system and fast otherwise you're going to lose all the new subscribers you've gotten.

I would think it would be a simple fix to have the system account for packet loss(caused by their own network I might add, as it is a server one hop before the login servers that is the problem) to not kick people out of the queue and close the game when it happens.. seriously, even if they had the result be instead of closing the game just having it try to reconnect.. and if not able to reconnect, still not close the game. Whomever designed that was just stupid

[Darneltia]

Greetings fellow Eorzean,

We apologize for the inconvenience you have experienced with server congestion on Final Fantasy XIV. Due to the recent early access period for Endwalker and the upcoming full release, we are experiencing an extremely high surge in player base which may result in long queue times and possible connection based errors. We are aware of this inconvenience and have addressed it in the following Lodestone post:

https://na.finalfantasyxiv.com/lodes...9cad782363f25b

We appreciate your patience and understanding regarding this matter.

Thank you for visiting the Final Fantasy XIV Technical Support forums!