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  1. #1
    Player
    Fador's Avatar
    Join Date
    Dec 2021
    Posts
    8
    Character
    Fador Mindbender
    World
    Excalibur
    Main Class
    Black Mage Lv 80

    Can't pre purchase

    Every time I try to purchase the game from the website it says my CVV number is wrong. Is this a common issue atm? I can't purchase on steam since I haven't downloaded the game or any patches from there. Is there any other way around this. Maybe the mogstation? I would be willing to wait longer to get endwalker but I want that 30% exp boost amulet.
    (0)

  2. #2
    Player
    Pixieh's Avatar
    Join Date
    Dec 2021
    Posts
    65
    Character
    Pixie Styx
    World
    Odin
    Main Class
    Sage Lv 90
    Looks like the issue is with your card, not the store. Contact your credit card provider to make sure all is well with your card and then contact support.

    Or bite the bullet and buy the game on Steam. The download isn't that much of a hassle considering the current state of servers, you won't likely be playing anyway.
    (0)

  3. #3
    Player
    Fador's Avatar
    Join Date
    Dec 2021
    Posts
    8
    Character
    Fador Mindbender
    World
    Excalibur
    Main Class
    Black Mage Lv 80
    Quote Originally Posted by Pixieh View Post
    Looks like the issue is with your card, not the store. Contact your credit card provider to make sure all is well with your card and then contact support.

    Or bite the bullet and buy the game on Steam. The download isn't that much of a hassle considering the current state of servers, you won't likely be playing anyway.
    It shouldn't be a issue with the card since I used it the resub about a week ago on the mogstation. Like you said, I'll probably have to bite the bullet and reinstall on steam. Cheers.
    (0)

  4. #4
    Player
    Zileth's Avatar
    Join Date
    Aug 2013
    Posts
    179
    Character
    Pup Twilight
    World
    Excalibur
    Main Class
    Summoner Lv 71
    Quote Originally Posted by Fador View Post
    Every time I try to purchase the game from the website it says my CVV number is wrong. Is this a common issue atm? I can't purchase on steam since I haven't downloaded the game or any patches from there. Is there any other way around this. Maybe the mogstation? I would be willing to wait longer to get endwalker but I want that 30% exp boost amulet.
    I believe you can use paypal since if thats ever offer I use that over directly adding my info
    (0)

  5. #5
    Player
    Fador's Avatar
    Join Date
    Dec 2021
    Posts
    8
    Character
    Fador Mindbender
    World
    Excalibur
    Main Class
    Black Mage Lv 80
    Quote Originally Posted by Zileth View Post
    I believe you can use paypal since if thats ever offer I use that over directly adding my info
    I'll try that. If not I guess I'll have to uninstall and redownload on steam.
    (0)

  6. #6
    Player
    Eclipse12187's Avatar
    Join Date
    Aug 2013
    Posts
    242
    Character
    Ritzia Flameshadow
    World
    Sargatanas
    Main Class
    Conjurer Lv 90
    As dumb as it sounds I had this issue with shadowbringers, I typically use google chrome as my browser and had to use internet explorer/edge to be able to submit my payment correctly.
    (0)

  7. #7
    Player
    Fador's Avatar
    Join Date
    Dec 2021
    Posts
    8
    Character
    Fador Mindbender
    World
    Excalibur
    Main Class
    Black Mage Lv 80
    Quote Originally Posted by Eclipse12187 View Post
    As dumb as it sounds I had this issue with shadowbringers, I typically use google chrome as my browser and had to use internet explorer/edge to be able to submit my payment correctly.
    I see. I'm using edge currently. Maybe I'll try to buy it on a different device.
    (0)

  8. #8
    Player
    ryouma17's Avatar
    Join Date
    Aug 2012
    Posts
    905
    Character
    Haven Belle
    World
    Excalibur
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Fador View Post
    I'll try that. If not I guess I'll have to uninstall and redownload on steam.
    if you have the steam version then you should be buying the expansion on steam not from the mogstation those two copies are not interchangeable
    (0)

  9. #9
    Player
    Fador's Avatar
    Join Date
    Dec 2021
    Posts
    8
    Character
    Fador Mindbender
    World
    Excalibur
    Main Class
    Black Mage Lv 80
    Quote Originally Posted by ryouma17 View Post
    if you have the steam version then you should be buying the expansion on steam not from the mogstation those two copies are not interchangeable
    I bought and downloaded it on the official website. So if I buy it on steam I wont be able to log into my original account?
    (0)