DirectX 11 dx11 Error

[raggyy]

Since Endwalker came out I tried playing the game with directx 11 as I have since I bought the game. The error gives me a date from last month too, which is strange since I haven't seen that from other threads about this type of issue

「ファイナルファンタジーXIV」でエラーが発生したため終了しました。
2021-11-27_12:20
ffxiv_dx11.exe +14DOD8B
ffxiv_dx11.exe 14CFB45
ffxiv_dx11.exe-14BB2EE
ffxiv_dx11.exe+1464569
ffxiv_dx11.exe+1517004
ffxiv_dx11.exe +1EBE52
ffxiv_dx11.exe-912CF
ffxiv_dx11.exe-59723

I've tried reinstalling the game twice, updating drivers and Windows and yet I still get the same error. People have mentioned a headset input, but I don't have the affected one. I have to play on DX9, which has led to crashes when I try to teleport places and puts me back in the queue. I haven't seen anything from Square Enix to address it, does anyone know what might be wrong?

Below is my System Information.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\XXXX\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Education 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 3800X 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 0808
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32679.625MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
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SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.883GB SYSTEM_FREEDISC_SPACE 307.540GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8011.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16339.813 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/25/2021 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
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SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/25/2021 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_SHARED_VRAM 16339.813 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/25/2021 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Unknown
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/6/2021 00:00:00
SYSTEM_SOUND S3C-DP (2- NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {49318664-544B-463A-8CCD-449AEC9ECE10}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0094
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/23/2021 00:00:00
SYSTEM_SOUND Pixio PXC243 (2- NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {AEB1CE2A-F524-4811-9B9D-5828341CDD08}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0094
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/23/2021 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {C659DC57-83D0-4D87-98D5-A34F1AAA46C0}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0356
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/4/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
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SYSTEM_INPUT {3EE1A870-9C34-11EA-8007444553540000}
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SYSTEM_INPUT {3EE10C30-9C34-11EA-8002444553540000}
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SYSTEM_INPUT_NAME Game Mouse
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SYSTEM_INPUT {02159BF0-15FA-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
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SYSTEM_INPUT {02159BF0-15FA-11EB-8003444553540000}
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SYSTEM_INPUT {3EE292D0-9C34-11EA-800E444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
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SYSTEM_INPUT {0215C300-15FA-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
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SYSTEM_INPUT {638958A0-1612-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
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SYSTEM_INPUT_NAME H100i RGB SE
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SYSTEM_INPUT {8727ACB0-B4C6-11EA-8003444553540000}
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Super Booper - Discord
Technical Support - Post New Thread — Mozilla Firefox
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Genuine Service
AMD_Chipset_Drivers
Avira Antivirus
Avira Phantom VPN
Avira Security
Avira System Speedup
Avira Security
Battle.net
FFXIV TexTools
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Norton 360
Origin
Overwatch
Razer Synapse
StarCraft II
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Windows Desktop Runtime - 5.0.4 (x86)
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Epic Games Launcher
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 8 Update 311
FINAL FANTASY XIV ONLINE
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osu!
AMD_Chipset_Drivers
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AMD PCI Driver
STAR WARS™ Battlefront™ II
AMD PSP Driver
Microsoft .NET Host - 5.0.4 (x86)
RNX-AC1900PCE Driver
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AMD SBxxx SMBus Driver Alpha
Adobe Refresh Manager
Adobe Acrobat DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
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Launcher Prerequisites (x64)
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STAR WARS Jedi - Fallen Order™
Microsoft .NET Runtime - 5.0.4 (x86)
Apex Legends
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
AMD GPIO2 Driver
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Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
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7-Zip 20.02 alpha (x64)
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft OneDrive
Riot Vanguard
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Wallpaper Engine
STAR WARS™ Republic Commando
Crash Bandicoot™ N. Sane Trilogy
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Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
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Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Update Health Tools
Sibelius
NVIDIA Graphics Driver 497.09
NVIDIA GeForce Experience 3.24.0.123
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
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NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
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NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.123
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.39.0.0
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Blender
CORSAIR iCUE 4 Software


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe 000061E8
C:\Program Files (x86)\Avira\Antivirus\avgnt.exe 000029E0
C:\Program Files (x86)\Avira\Security\Avira.Spotlight.Systray.Application.exe 000051FC
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000048EC
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C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00002A90
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 0000557C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000051C8
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C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 00001FA0
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C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUEDevicePluginHost.exe 00004F38
C:\Program Files\Microsoft OneDrive\OneDrive.exe 00003DB4
C:\Program Files\Mozilla Firefox\firefox.exe 000060BC
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00004A84
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C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002408
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C:\Windows\Explorer.EXE 00002F2C
C:\Windows\System32\CompPkgSrv.exe 0000436C
C:\Windows\System32\RuntimeBroker.exe 000014DC
C:\Windows\System32\SecurityHealthSystray.exe 00004FC0
C:\Windows\System32\smartscreen.exe 00001C0C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002F14
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000327C
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C:\Windows\system32\BackgroundTaskHost.exe 00004240
C:\Windows\system32\DllHost.exe 00005260
C:\Windows\system32\SettingSyncHost.exe 00001F20
C:\Windows\system32\backgroundTaskHost.exe 000067A4
C:\Windows\system32\conhost.exe 00000ED8
C:\Windows\system32\sihost.exe 00006240
C:\Windows\system32\svchost.exe 00005688
C:\Windows\system32\taskhostw.exe 00004F24

[Mikikaoru]

I'm glad you posted about this, too. my DX11 client was perfect for literally 8 years of playing this game and this patch has changed something. I reinstalled and did all the other steps you did, too. I have to play on DX9 and randomly get fatal errors and crashes.

Good luck!

[kwayn]

I get fatal crashes with Direct X 11 and have been since before the patch so idk. I have to play in full screen and it only does it in that so I am forced to play with Direct X 9 right now or I get fatal error after awhile of playing.

[KatEverdeen]

Absolutely no idea how this patch has ruined itself. Was fine up until then, now I can't play the game. Is there a fix?

[raggyy]

I fixed this issue by updating my Windows! Went from 18363 to 19042 and now no more directx 11 errors. Hope this helps someone!

[Draeor]

I fixed this issue by updating my Windows! Went from 18363 to 19042 and now no more directx 11 errors. Hope this helps someone!

Hi Raggy, what version of Windows did you upgrade to? I am going to try as I have the same issue and updates to download

[raggyy]

I upgraded to the 19042 OS build for windows 10

[Shishy]

Getting the same issue. No problems prior to the 6.0 patch, now I randomly get ejected to my desktop with these same errors. I'm glad it's not just me, but considering the landscape of how the launch is going who knows if they'll even give this issue the time of day. I really hope something gets fixed with this.

[Shishy]

I upgraded to the 19042 OS build for windows 10

Just updated my OS to as current as it can go in an attempt to be rid of this friggen mess. I appreciate the tip. If you don't mind my asking, have you had a lot of time to confirm if it truly resolved the issue? I only ask because at least in my instance and a few other posts I've read... the issue is entirely random.

Please let me know if you happen to check back here. Thanks!

[RocciaSolida]

I haven't had any DX11 errors for months but yesterday when I closed the game I got the same errors in OP.
I don't know whether it's directly related to me closing down the game or not but it happened.
Running a 2070 Super on Win10 latest build