Unfortunately no resolution is going to solve the problem for everyone. We have people saying that they shouldn't be allowing people to queue if the queue is at its limit, but then those same people would also complain if they tried to log in and the game told them it was full and to try again later. No matter what happens, a lot of people are still going to find a way to be personally victimized by it.

As much as I sympathize with everyone's frustration, the likely "fix" is going to be time and patience. Once the onslaught of "new release" log in subsides it will be back to normal. It's definitely unfortunate and I get why people are upset. However I personally don't find it to be nearly as life-damaging as others are perceiving it. It's most definitely a temporary problem, it's just a matter of how temporary.