Look at the state of the forums.

[Darksummoner]

This is completely asinine. Has anyone even stopped to consider how the company feels?

Did I just read this statement correctly?? I damn near fell out my bed laughing.

Sir/Ma'am this company does not care about you. They just want your money for playing their game. Tell me, does SE pay your rent, your bills, buy you groceries, get you your necessities. Please for the love of God stop your White knighting for them. It is making me vomit.

We are the customers. We all paid for a product. We all pay a subscription to play this product. Forgive us all for saying that SE is not delivering fully on that product. When people can't log into this game for 2 or more days that is literally throwing away money. No one has time for that shit. And just in case you want to throw out that Bulls**t of they gave us free time. That is over now and gone. So SE is taking free money from people yet again. And what is the use for free time when some people can't even get into the game to make use of that free time anyways.

[Kolsykol]

People aren't just going after SE as a company, that is the problem.

[Zabuza]

Toddlers are ignorant to how things work. They know no better. Adults however pay for something that they know about and expect that product to be delivered. Throwing away free money is NOT a adult thing. Or then again for some immature adults it is. I was to be a responsible adult. Not a toddler. Square-Enix and their greed as gotten in the way. They had longggggggg before Covid to upgrade their servers. Sorry. But no excuses anymore.

So you're telling me that people here aren't being ignorant as to how things work?

Saying that SE should've predicted the massive exodus from that other game that happened mere months before Endwalker's launch.
Telling SE to just 'get more servers it's easy' in a time when a semiconductor shortage is plaguing the entire industry.
Telling SE 'just move the game to the cloud bro'.
Acting like SE ruined their life and wants them to suffer.

You're telling me those people who act according to these specific examples aren't ignorant of how things work regarding this situation? That they're not unreasonably stamping their feet?

[Dyvid]

I love how all these new people who have come into FFXIV wanting to play it

Says on your profile you joined in Dec 2021 with 10 post.

All I see is a bunch of Karens getting pissy because oh, hey, a queue time. I get it. EU servers should have been upgraded. I feel for EU. But the way you guys are screaming "Waaah, I want a refund and compensation." This is why companies don't give a crap anymore.

This is completely asinine. Has anyone even stopped to consider how the company feels? trying to deliver a fantastic game/product to all these ungrateful children screaming and crying. I get it, WoW died. Sorry, no one foresaw that coming, especially so soon before the Endwalker drop.

You all need to grow up, and realize crap happens. And maybe try to I don't be considerate. But that's asking too much for all the influx of new people coming in. Already guard up, ready to strike with "lawsuits" and ready to bite anyone's head off just for defending a game and a company, people like me and idk 4M other players that have been playing consistently for years since 2013, hell even 2011 when 1.0 dropped.

You guys had your time on WoW, I even played with friends here and there. But trashing another game, making it look like utter garbage just to make a point of you guys wanting a fight for no reason. The customer isn't always right, I learned that working as a chef for years, and even retail.

And to be honest, you guys are even lucky you got compensation at all. Other game companies wouldn't have done that.

Maybe you could do us the favor and stop logging on so others could? No? Must be because you want to play the product you paid for too huh?

[Darksummoner]

So you're telling me that people here aren't being ignorant as to how things work?

Saying that SE should've predicted the massive exodus from that other game that happened mere months before Endwalker's launch.
Telling SE to just 'get more servers it's easy' in a time when a semiconductor shortage is plaguing the entire industry.
Telling SE 'just move the game to the cloud bro'.
Acting like SE ruined their life and wants them to suffer.

You're telling me those people who act according to these specific examples aren't ignorant of how things work regarding this situation? That they're not unreasonably stamping their feet?

So from what I am being told by many people in game, SE knew of the server congestion wayyyyy before Covid even started. Now with that bit of info they should have upgraded and installed new servers way before then. A responsible company would have had things ordered and supplied for back up just in case their game took off on a rollercoaster. No matter how we want to word it, SE did not prepare and take into consideration any of this. Which on their part that is poor poor management.

Also from what I being told SE also knew of their server issues wayyyyyyyyyyyyyyy back in Stormblood. Again that points back to above where I mentioned they should have had servers ordered and ready for just in case things picked up like they did now. I am sorry, but no amount of 'White Knighting' can fix their F ups.


EDIT.....I am not a professional in servers and how they work. But what I do have is a lot of friends who do work in that type of business and deal with it on a 8 to 10 hours basis daily. I could explain more but I don't want to type all that up. I am just being told SE has ways around it all if they choose to give up the money to do it.

[Machoman]

People are going to complain because they have legimate reasons to complain. It's mind-boggling how anyone in their right mind can still defend this absolute shitshow that you call a launch. And for the people that say

"wait a week, it will get better"

It has not gotten better. It won't get better this month, or probably next month either.

Now, I understand patience is a virtue, but this is ridiculous. Nothing more aggravating than getting 2002'ed when you've been waiting hours and ending up at the back of the que. I guess at this point, only thing left to do is either 1. Come to the forums and complain or 2. Unsub for an indefinite period of time.

[Dyvid]

So from what I am being told by many people in game, SE knew of the server congestion wayyyyy before Covid even started. Now with that bit of info they should have upgraded and installed new servers way before then. A responsible company would have had things ordered and supplied for back up just in case their game took off on a rollercoaster. No matter how we want to word it, SE did not prepare and take into consideration any of this. Which on their part that is poor poor management.

Also from what I being told SE also knew of their server issues wayyyyyyyyyyyyyyy back in Stormblood. Again that points back to above where I mentioned they should have had servers ordered and ready for just in case things picked up like they did now. I am sorry, but no amount of 'White Knighting' can fix their F ups.


EDIT.....I am not a professional in servers and how they work. But what I do have is a lot of friends who do work in that type of business and deal with it on a 8 to 10 hours basis daily. I could explain more but I don't want to type all that up. I am just being told SE has ways around it all if they choose to give up the money to do it.

Honestly, we didn't have an issue really until Blizzard imploded, pissing on it's fanbase and cause a mass migration to other games. It had a minor queue of like 28 people but only last maybe a minute max before you got in. Not the fault of Ex-WoW players mind you, but nobody expected FFXIV population to explode of the past few months.

[Rinhi]

>majority of the complaints are about getting kicked out of the queue due to various errors or being disconnected in game and then having to wait on the queue
>most of the "counterarguments" are centred around chip shortage issues when it's not the queues themselves the majority of people complain about and rather how shoddily coded it is, since fricking 2.0 according to multiple people
but hey, the posts which explain the problem properly and put a finger in the wound on how bad the coding is for the 2002 and co issues, get ignored 99% of the time because you can't just shout "chip shortages" etc at it
lol @ people calling others that want what they paid for karens and other things just because they must defend the game

[Darksummoner]

Honestly, we didn't have an issue really until Blizzard imploded, pissing on it's fanbase and cause a mass migration to other games. It had a minor queue of like 28 people but only last maybe a minute max before you got in. Not the fault of Ex-WoW players mind you, but nobody expected FFXIV population to explode of the past few months.

You are correct. I am 17 year WoW player. I am super glad that I found FFXIV through a friend. Love it a lot. But man o man these ques and "Error 2002" are quite a bit. But at the same time, I don't SE knew they were going to pick up millions of players in literally 6 months either. But Blizzard turning into a bunch of Booty grabbers is not any gamers fault at all.

[Zabuza]

So from what I am being told by many people in game, SE knew of the server congestion wayyyyy before Covid even started. Now with that bit of info they should have upgraded and installed new servers way before then. A responsible company would have had things ordered and supplied for back up just in case their game took off on a rollercoaster. No matter how we want to word it, SE did not prepare and take into consideration any of this. Which on their part that is poor poor management.

Also from what I being told SE also knew of their server issues wayyyyyyyyyyyyyyy back in Stormblood. Again that points back to above where I mentioned they should have had servers ordered and ready for just in case things picked up like they did now. I am sorry, but no amount of 'White Knighting' can fix their F ups.


EDIT.....I am not a professional in servers and how they work. But what I do have is a lot of friends who do work in that type of business and deal with it on a 8 to 10 hours basis daily. I could explain more but I don't want to type all that up. I am just being told SE has ways around it all if they choose to give up the money to do it.

I have been playing since 1.0 and had never seen these 2002 errors until Endwalker. Perhaps EU has if they had larger queues? From what I could tell, this 2002 has only become an issue when the login queues have become stressed to this point. That's not to say I am excusing the 2002 error, though they have done several maintenances to try to work on it.