Look at the state of the forums.

[Darksummoner]

So you're telling me that people here aren't being ignorant as to how things work?

Saying that SE should've predicted the massive exodus from that other game that happened mere months before Endwalker's launch.
Telling SE to just 'get more servers it's easy' in a time when a semiconductor shortage is plaguing the entire industry.
Telling SE 'just move the game to the cloud bro'.
Acting like SE ruined their life and wants them to suffer.

You're telling me those people who act according to these specific examples aren't ignorant of how things work regarding this situation? That they're not unreasonably stamping their feet?

So from what I am being told by many people in game, SE knew of the server congestion wayyyyy before Covid even started. Now with that bit of info they should have upgraded and installed new servers way before then. A responsible company would have had things ordered and supplied for back up just in case their game took off on a rollercoaster. No matter how we want to word it, SE did not prepare and take into consideration any of this. Which on their part that is poor poor management.

Also from what I being told SE also knew of their server issues wayyyyyyyyyyyyyyy back in Stormblood. Again that points back to above where I mentioned they should have had servers ordered and ready for just in case things picked up like they did now. I am sorry, but no amount of 'White Knighting' can fix their F ups.


EDIT.....I am not a professional in servers and how they work. But what I do have is a lot of friends who do work in that type of business and deal with it on a 8 to 10 hours basis daily. I could explain more but I don't want to type all that up. I am just being told SE has ways around it all if they choose to give up the money to do it.