When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 11:45am-12:00pm Central
Frequency: Once
World name: Exscalibur
Character name: Asteria Maximous
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: 90 Astrologian
Party or solo: Party
In-game time: n/a
Area and coordinates: Smilecon (Cant remember the spelling of the dungeon)
Housing: n/a
Steps: n/a
1. Was able to get in and play
2. Joined the lv.90 dungeon
3. Halfway through, got error 2002.
4. Began watching a couple of hour long TV Shows
5. FC Members said I hadnt logged off, that I was still inside the dungeon.
6. Tried logging into Excalibur, got error 2002. Created a new character on Japan data center and got in. This did not log my character out of Excalibur data center. My character is still logged in and my client has been shut down.

Connection Specs
- Type of internet connection/provider: n/a
- Modem maker/model number: n/a

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name: n/a
Laptop Model Number: n/a

Gamepad Manufacturer: n/a
Gamepad Model Name: n/a
Gamepad Part Number: n/a

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: n/a

Model Number of the PlayStation®Vita You Are Using
- Model Number: n/a

Information About the Peripherals You Are Using
-Type: n/a
-Maker: n/a
-Model Number:n/a