I don't accept your apology

[Kitsu]

If you are not experiencing any of the issues that the OP is experiencing, I'm glad you're having a good time with Endwalker. I truly mean it. It's frustrating to get disconnected out of the game or repeatedly 2002'ed from the queue until it resets your position, even within the 5 minute grace period. I really hope you never have to experience this.

I had a great two days of Endwalker. But today, I couldn't play at all. It started with my game crashing in a trial. I logged back in within 60 seconds of crashing. The game had to log me out to put me in a 4000 person queue. My party voted to abandon because I was one of the two tanks and the tank queue is particularly ferocious right now.

During my queue, I got 2002'ed at around 3500, which was fine. I requeued easily. At around 2500, I got 2002'ed again, and again, and again, and again, AND AGAIN until the game completely forgot I was in the queue at all. 3 minutes had passed out of the 5 allotted. My new position? 5000. I'm wired to a fiber internet connection, so unfortunately, WiFi is not to blame here.

I got a headache from the ordeal so I'm just going to sleep it off and go back to work tomorrow.

[Yeol]

I agree with you OP. I expected them to solve the queue issue, not give us free game time. Free game time solves nothing. It is a way to silence people. Too much negativity around expansion release does nothing good to the overall image of the game.

Fixing the queue, on the other hand, will calm a lot of players. Knowing that once you log in, and get in queue, that your position is saved and you don't have to worry about it. Some games even show the expected minutes/hours for you to get into the game. So you can go on about your day without worrying about getting disconnected.

[Black_Wing]

Your answers was unacceptable. The 7 days extra is not going to make me feel better.


You want to say sorry? How about if we get dced in the game, give us 5 mins to log back instead of putting us in a queue? Or better yet, make it if we get dc out of a queue give us longer time to get back in, for our spot.

The extra 7 days you can stick that where the sun don't shine. It means very little when you understood this was going to happen, but did not make it any easier on us.


Also, seeing the replies already, At least I get my money worth calling out this community.

You aren't calling out anything and just look entitled. Any sane player should have expected this outcome with the servers, heck I was expecting worse.

[Memoranda]

Your answers was unacceptable. The 7 days extra is not going to make me feel better.


You want to say sorry? How about if we get dced in the game, give us 5 mins to log back instead of putting us in a queue? Or better yet, make it if we get dc out of a queue give us longer time to get back in, for our spot.

The extra 7 days you can stick that where the sun don't shine. It means very little when you understood this was going to happen, but did not make it any easier on us.


Also, seeing the replies already, At least I get my money worth calling out this community.

Or you could not be playing on a potato machine and potato internet? There's a thought. The actual world servers are performing phenomenally, with only the log in server having issues. If you're d/c'ing while already in the game, chances are that's something on your end at this point-- unless SqE specifically says, "Hey, this world server's been having some issues we're on it." Once I actually make it into the game, its been really smooth sailing. No lag. No disconnects. No longer than usual loading screens.

Now, if you're living within an area that has shit internet then you have my condolences. But at that point, that's not Square's fault.

[Akamadoshi]

I'll be frank; Balmung is a congested server. Anyone from the congested popular servers should've expected this.
That aside; have you tried world visit at random? It helps. (when login)
While it is annoying, I don't think the harsh comment was warranted for this launch aside from overpopulation which is always a good thing to have many players is the only downside, it's like Yoshida Naoki has spoiled his players so much that we can't even have patience anymore.

That is easily said for someone like me, I get it.
But know that everyone has to deal with it the same way.

EVEN those who make this game and play the game deal with it.
TRUST me that if they had a solution they'd not solve it tomorrow but TODAY.
Because of the problems they had; unable to fully fix this, they enhanced other areas.
For first time, I experience no lag, despite crowd, I am in shock. Not that, but the almost insta-teleportation.
Imagine this when the congestions are over! Try see it on the bit brighter side.

However, my comment may seem dismissive to your suffering and others, please do not think this way.
I feel for you all, and myself because it does test our patience. But what I wrote above, I said it harshly to myself when I got to the height of frustration myself, and I found myself feeling guilty. The devs, everyone, has worked so hard, it's a bad luck within fortune (I do not speak English first language, so please excuse me if this saying it a miss!)

I hope everyone who is frustrated will feel serenity soon. I handle it differently; i log in before peak, and I go to bed during peak for the time being ^,^

[rhenn]

can i have your stuff then?

[DBriggs304]

If peeps wanna refuse thier free days, just send SE a note to send it to me. Thx.

[Fellgon]

I feel for you all, and myself because it does test our patience.

I hope everyone who is frustrated will feel serenity soon. I handle it differently; i log in before peak, and I go to bed during peak for the time being ^,^

Looking on bright side....in 10 years of my FF play i had Very few DC, the PS4 have less lag than my Pc and i belive everything Will be fixed, we never had a pandemic like this before and shortage of semiconductors. I belive that FF14 team always guive theirs 100% love in development. If this wasnt true, this MMO wouldnt Live so mutch to see the sucess that is today.

[Litterbox]

...

I logged in today at about 15.30 CET as #5800 ish.
At 17.20 I get a 2002 error as ~#2100, so I close the game and log back in, and get's greeted with yet another 2002 error - This goes on for about 5min before I get into the game. I log in with my character, and I'm currently sitting as #5133 - So I can ASSURE you, that the problem exists and no matter how much you keep denying that, it'll still be there.

All the OP is asking for, is a longer grace period - Is that truly too much to ask for?

[Divinemights]

Your answers was unacceptable. The 7 days extra is not going to make me feel better.
.

Thank you for make yourself an illustration of type of customer that any actually any company refuse to service.

They have been transparent about all of the issues, apologized and actually gives decent compensation （anyone recall Fallout76’s lol 500 credit for atomic shop?)

If this still not satisfy you, too bad.