I'm staying neutral, but the only thing I'll say is that both sides are equally in the wrong when it comes to the arguments here.

-Players are perfectly entitled to be satisfied with the game despite the queues. There's no reason to go hurling insults like "white knight" at them. They've chosen to support the company and trust SE based on their overall experience, they're a satisfied customer.

-Players are also perfectly entitled to be angry that the product they paid for doesn't meet their expectations. There's no reason to call them "cry babies". SE is a business, it doesn't matter if they warned us or can't avoid it, if the customer isn't happy with their product it's on them. They aren't entitled to sales, sales are a privilege. They even recognize this, hence the 7 days gametime, efforts to acquire more servers and multiple maintenances.

Arguing with each other doesn't gain anything.