This company has done above and beyond most in this gaming environment where most companies play PR and abandon the game months later. Remember Anthem? Who does.

I've been around since the start and this company has done everything they can despite their failures, it's why we have this amazing game, expansion and story you're all so upset you can't play. The heart is there, this isn't Blizzard.

But if an apology isn't enough, go look at every other game company that's giving apologies and come back to me.