I don't accept your apology

[Yeol]

I agree with you OP. I expected them to solve the queue issue, not give us free game time. Free game time solves nothing. It is a way to silence people. Too much negativity around expansion release does nothing good to the overall image of the game.

Fixing the queue, on the other hand, will calm a lot of players. Knowing that once you log in, and get in queue, that your position is saved and you don't have to worry about it. Some games even show the expected minutes/hours for you to get into the game. So you can go on about your day without worrying about getting disconnected.