I don't accept your apology

[Akiudo]

Ok, I'm not sure I follow your reasoning though, Square been quite offensive marketing final fantasy; they had/have a very generous trial mode and so on then stars aligned and people finally had it with Blizzard not listening to community feedback- it was never about infrastructure- the great migration happened and all budgets and projections of course got skewed, the decision was made to stop selling Final Fantasy XIV to new players for a while, that situation I can completely understand was out of the blue for Square Enix.

But this expansion- that been hyped for a long time and with past history in mind can not been a surprise, I think this situation is no one elses fault but Square Enix and it smells greed long way, but I also believe this will backlash tremendously if not sorted out, it has nothing to do being a charity, they actively baited for players- now they got them and they can't service them.

at least wow crashing as hard as it did couldn't have been anticipated even a year ago, given that blizz really worked hard to tank as hard as they did, like shit i'm not sure how one company can pull so many fuckups in half a year.

yes, square did miss properly preparing for the case that the perfect storm aligns as it did, people in these threads however dismiss even the possibility of "covid is at least partially making the situation worse than it would be otherwise" by arguing that square could just have upgraded years ago, and that notion is just crazy from a business perspective.

[YourWorstNightmare]

I'm not 100% sure why you are so upset. This is a new expac. EVERYONE wants to play it now, finish it, max all their stuff, and then complain that there is no content in 3 months. Why are you so upset at the fact its just going to delay your content drought whining by a few days? Also why let an online community know something is upsetting you? You're putting a target on your back and will be flamed regardless of how valid or not valid your point is. Learn to chill and just go with it.

[Jadedsins]

I'm not 100% sure why you are so upset. This is a new expac. EVERYONE wants to play it now, finish it, max all their stuff, and then complain that there is no content in 3 months. Why are you so upset at the fact its just going to delay your content drought whining by a few days? Also why let an online community know something is upsetting you? Your putting a target on your back and will be flamed regardless of how valid or not valid your point it. Learn to chill and just go with it.

...how can you not understand? I thought I was clear as day. Is this a reading comprehension issue? Everything you said had nothing to do with the issue i have. His apology did not have an answer to what they going to do to make the queue process less stressful for players. The queue itself is not the issue.

[Sixaola]

I don't think the OP is being unrealistic about what they want. Realistically speaking, the problem is not having to wait on a queue for hours, it is having a connection error and losing your spot and having to go back to the end of the line. I have lost track of the disconnects due to this today, and it has gone for 5 hours.

We all understand they cannot improve server capacity, but saving queue spots is not unrealistic. Ths should solve many of the issues people are having. 7 days, while appreciated, does little if for the next 4 days, I am going to experience the same thing. It doesn't feel like a compensation, but instead more like "we know you won't be able to play these next few days, so we won't charge those days".

I think the developers have been extremely nice in letting people know the challenges they have had, but they should also offer temporary solutions while they wait for new servers.

[Felixforever]

...how can you not understand? I thought I was clear as day. Is this a reading comprehension issue? Everything you said had nothing to do with the issue i have. His apology did not have an answer to what they going to do to make the queue process less stressful for players. The queue itself is not the issue.

My issue is the 2002 disconnect that randomly locks you out for 10min kicking you to the back of the line.

[Jadedsins]

I don't think the OP is being unrealistic about what they want. Realistically speaking, the problem is not having to wait on a queue for hours, it is having a connection error and losing your spot and having to go back to the end of the line. I have lost track of the disconnects due to this today, and it has gone for 5 hours.

We all understand they cannot improve server capacity, but saving queue spots is not unrealistic. Ths should solve many of the issues people are having. 7 days, while appreciated, does little if for the next 4 days, I am going to experience the same thing. It doesn't feel like a compensation, but instead more like "we know you won't be able to play these next few days, so we won't charge those days".

I think the developers have been extremely nice in letting people know the challenges they have had, but they should also offer temporary solutions while they wait for new servers.

That is my main issue, like they had plenty of time to know about this. As it was a issue months ago when the servers was pack. So we had plenty of time to understand the problem.


Having to babysit my queue is not reasonable when it takes hours. Not only that, one game DC should not punish players. It should be a buffer like 5 mins to get back in the game.


Right now it is stressful to deal with. The queues is not even the issue. It is how they got it designed.

[Gameovers]

Piss in your coffee and there's nails in your bread
Snakes in your toilet and a shark in your bed
We all feel sorry for you now

The grim reaper's grading your show and tell
That bat is taking your life back into hell
You have no idea what's coming down

One million voices call from the other side
If you could hear them you would be terrified

Good luck, you're QUED
And we hate to see you go, man, but everyone knows you're screwed
Good luck, you're QUED
And your life's about to blow, man, and everyone knows but you
you, you, you

[Naiw]

Regarding WoW I'm actually surprised it didn't happen sooner, I think the main reason it took as long as it did was because Blizzard baited a lot of people to pay for a 6 month subscription upfront- but only provided content for 1 month and to spread it out they time gated and inflated virtual currencies etc they did it before and it was frown upon, this year people had more time on their hands and quickly burned out knocking their head against the wall.

Same thing could happen here, as for semiconductor shortage du to COVID yes it's true, but that servers are not available is bullshit. Another thing I think Square Enix handled incredibly poorly is the Mac release of this game, it's always been a second class citizen; infact it's almost tragic to call it a mac version as it's the windows version running in a crossover (wine) compatibility layer.
Well Apple released according to plan; it was no surprise at all, developers had access to the prerelease versions for over 6 months, did Square Enix do anything? Nope nothing at all until it was released and suddenly everyone who upgraded was unable to even launch the binary due to an incompatibility, Square Enix response? "We might fix this in december" fortunately tech savy people figured out what the issue was and removing a single file was all required to get it started, but non the less they charge full price for it and it's obviously not even supported.

Or another example some year ago I bought Final Fantasy XV Pocket Edition on my iPhone, this year I upgraded to an iPhone 12 Pro Max launchd the game and to my surprise audio just doesn't work- wrote Square Enix tech support, got the classic "restart phone, check mute status" etc wrote back and then all of sudden they responded this was a known issue and it will be fixed in a future update but no ETA, well this is over 7 months ago and yet no update surfaced- but instead they released "pixel remastered" version of other Final Fantasy games.

And even worse, I was stupid enough to buy a Final Fantasy bundle on steam during this summer it included FF XIII and XIII-2 among others, I thought great I never played those the darn games don't even launch on an updated system- there was not a word about it on the product page I read the forums and see this is an issue that been reported over and over again years ago, still not fixed... But let me guess there will be a FF XIII pixel remaster or something sooner or later- of course you have to purchase it again.

Personally I feel my patience with Square Enix is very thin by now and this certainly did not improve it, the FFXIV dev team seem cool and nice but SE as a company has soon seen my last cents. This is the only SE game I still pay for and then this happens but anyway can't do much but complain at the moment, but I for one will leave this permanently if it's not sorted before this year is over.

[Lanadra]

New expansion launch and login queue I have no issues with. My only issue is that I'm pretty sure there are a very large amount of players finding ways to dodge the auto logout and keep their account and character in game when they aren't going to actually play it for a long time which is leaving less space on server to rotate the people that actually do want to play the game. I would say the people doing that are the ones with the biggest entitlement issues as they choose to contribute to making the issue worse for everyone else just for their own personal convenience.

This I agree with fully.

[Jadedsins]

Because of how they got the queue system design. I was force to use the Final Fantasy quick launcher because the normal launcher had issues, and I only got 1 min to get through. So because of them, i am required to use something I did not want to use just to get a chance to play.


How is that acceptable? I'm sure they are sorry, but they said nothing that will make things better.