They really need to fix their crappy, crashy login server. The people all over the forums complaining about AFKers are misdiagnosing the problem. Once you're in the game, it's been mostly fine. The potato they have running in place of a login server is the bottleneck. There's no scaling implemented; they seem to have only one for the whole datacenter.

I could deal with long queue times at an expansion launch. I'm pissed as a customer because I have to constantly monitor that queue. It crashes to desktop every 15-20 minutes, needing me to resubmit my password, OTP, etc just to rejoin the queue. And if one of those random crashes happens when you're down to double digits in queue? Screw you, back of the line.

Again. Long queue times? I get it, it's an expansion launch. Constantly needing queue monitoring, crashing the client, and losing my place in line because your ancient login server doesn't scale? Fix this.