I was in queue for 40 minutes, got to 1, then error 2002 kicked me off. I waited another 2 hours in a queue of 3500+ people. Finally got in, about halfway through a dungeon, I was booted again. My Free Company Members told me that it's showed me still logged in the last couple hours, still in the dungeon (i.e. My laptop was turned off and I had began watching a show). I can create a new character on another Data Center and get in instantly. But I cannot connect to the game using my main character on Primal. So, I agree. I do not think it's player's internet connection.