Regarding 2002 error and unstable connection update

[Botkai]

I think you are mis-interpreting it. There are two possible causes, one on each end, that can result in that error. Also, you do not loose your place in the que if you are disconnected so it isnt terrible. I personally feel that this launch hasn't been bad at all.

Admittedly, one could take the phrasing with the first one to mean "only when you first try to login" rather than while in Q, at least that's how I believe it's being interpreted by some. But honestly, I'm taking it as a "it's either us (which we're going to put up first as a nod toward the idea that it probably is) or it's on your end, so make sure to give yourself the best chance possible with a stable, ethernet connection."

Also, you can very easily lose your place, I've done it quite a few times.

[Just_Jak]

I think you are mis-interpreting it. There are two possible causes, one on each end, that can result in that error. Also, you do not loose your place in the que if you are disconnected so it isnt terrible. I personally feel that this launch hasn't been bad at all.

This is, hands down, completely false. I have never, ever, been put back into the same place. Always further back. Even before this launch, I've never once been put back into the queue at the same place. Patently wrong information helps no one. If thousands of people are getting kicked and put at the back of the line, maybe don't try to gaslight them and say that's untrue. Just check Twitter if you want more confirmation.

[Freyar]

Yeah, I don't agree that it's an "unstable connection" that's causing the 2002's.

[Freyar]

I think people are splitting hairs too much anyway. We as players are doing what we can to get connected, the ball is in SE's court.

[Roxiu]

Error 2002 can refer to one of two POSSIBLE scenarios.

If the login queue is at 17,000 individual logins it will drop you from that session.
OR
It could be a temporary break in your connection, causing packet loss which is on the ISP side.

Like yourself, I have a Hardwired connection that is backboned on FIBER OPTIC and it still happens to me. To the person calling people morons or idiots--chill out with that toxic behavior. I get it that the same posts are frustrating but there is no need to resort to that kind of behavior. If you can't help the person in a constructive, DECENT way, then do not REPLY.

To the OP, tl;dr.
Either the login queue hit 17,000 at your exact login moment or your ISP/connection experienced a temporary packet loss. Packet loss happens from the Cable/DSL ALL the way to the FIBER OPTIC level.

[Asteria-Maximous]

I was in queue for 40 minutes, got to 1, then error 2002 kicked me off. I waited another 2 hours in a queue of 3500+ people. Finally got in, about halfway through a dungeon, I was booted again. My Free Company Members told me that it's showed me still logged in the last couple hours, still in the dungeon (i.e. My laptop was turned off and I had began watching a show). I can create a new character on another Data Center and get in instantly. But I cannot connect to the game using my main character on Primal. So, I agree. I do not think it's player's internet connection.

[Just_Jak]

I guess all we can do is keep bumping threads and hoping they respond eventually. The 3001 error has gone away, but now the queue is suspiciously stuck at 2956 people, not moving, and after 10 or so minutes it gives a lobby error and kicks you...so basically the same thing as the 3001 error.

[renachi]

based on tracerouts I think the "unstable connection" problem is also from them. At least connecting to the Crystal lobby server(204.2.229.11), even when using VPNs I always get routed through 204.2.229.230, which the tracert is showing an issue with. Almost every tracert on of the three pings times out. for example 10 79 ms 80 ms * 204.2.229.230.
It is always this exact IP address, which is one hop from the lobby server. As they said one of the causes is packet loss, it looks like the packet loss is from their own network so we are getting kicked out of queue due to their server issue

[Twinbros]

Yea they need to issue refunds or suspend their sub fee for the month. I don't mind the long waits, I don't even mind the 2002 error codes. What I DO mind, is that their system is so garbage that when I try and log back after a few 2002 codes I'm sent to the back of the line. THAT is what pisses me off.

[Kurique]

I am suffering the same problem. I attempt to log in and the queue is about 5,500 players. I wait a few thousand players and get a 2002 error. If I'm lucky, I retain my place in line. However, many times I get a 2002 error before being able to get back in queue, which forces a restart. This double 2002 is what places me at the back of the line again. Today, I've moved over 12,000 places in queue without being logged in. Currently I'm at 5,053; I doubt I will get to play tonight.

Normally with a queue this long, I would just read a book. However, because the queue needs to be constantly monitored incase of the error, I'm spending hours just waiting. It is a frustrating experience.