The difference between a valid complaint and being a Karen

[BiddyBatnana]

No it won't. Early Access is just an EARLY ACCESS INTO ENDWALKER CONTENT. The same amount of people, no matter their current state of MSQ whether it's in Endwalker or just starting Stomrblood, are trying to log in concurrently. The release of Endwalker just means that you can't get the leveling earring or minion after Dec. 7th if you buy the license for it. The amount of people in the login queues will be the exact same until people beat the msq and then don't touch it for two years until the next, as some do, or until Savage progs are done, which also happens. The only thing that'll happen on the 7th is an uptick in people in EW areas if they're that far into the story and they didn't have the access that people who preordered did until then.

A little louder for the miqo'te in the back.

[Misutoraru]

If your big complaint is 2002 errors and getting kicked out of queue, okay, fine, that's something they can fix. That's something they probably should have fixed, but didn't. Now they are, and they're giving you 7 days free game time as compensation. This is a bad situation, and they arguably shouldn't have let it happen in the first place, but it did, and they're trying to make it better.

If your complaint is lack of servers during a global pandemic that has entire supply lines ground to a standstill, please just shut up. There is absolutely no way short of a crystal ball that they could have predicted half of WoW jumping ship over here in time to prepare for it. They predicted the same level of growth they had prior to Shadowbringers, and this blew the doors off of it. The last time they could have ordered servers without a giant delay was early 2020. This happened in early to mid 2021. No amount of money can buy something that your supplier can't produce.

In short, there are valid complaints, and if you're making one, I can only hope that the 7 days sub time is enough compensation to keep you playing. If you're making a complaint about something that cannot be helped due to a global emergency, please sit down and be quiet so the adults can have a conversation.

Yes and No, I would say

2002 certainly a legimit complain

lack of new server, SE could not completely unexcused by it. EU DC split was in early 2019, no new world added, and we were running at the edge of capacity that time.

Halfway through 2019 many of our EU world still on edge of full capacity, we still have to queue during prime time(not a long one sub 200 mostly) and only roughly half the worlds allow new character. Then 2020 COVID hit and the rest you know. I would say during the split of EU DC they gamble and now it back fire

[lezard21]

All this happens because people can't deal with frustration, entitled generation.

And as far as I know, people have the right to be mad at this experience.... but if a GAME makes you feel the kind of ANGER we are seeing here... dude, they don't need a lawyer to sue SE... they need a therapist (an alternative one, pills will do nothing against the lack of emotional intelligence)

Are you a certified doctor? Telling people that they may or may not need pills sounds like ilegal exercise of medicine, not to mention incredibly insensitive. Maybe you need to see a therapist if comments on a forum trigger these kind of outlashes on you.

e:

I'm completely against the use of pills (A.K.A. monetized drugs)

Cool. You are free to believe what you want. You are not free to impose your beliefs on others, specially regarding health and medicine.

xD

[Keridwyn]

lack of new server, SE could not completely unexcused by it. EU DC split was in early 2019, no new world added, and we were running at the edge of capacity that time.

Both Spriggan and Twintaina were added as new servers at that time. However, at this point it's obvious that you guys need a third DC and probably a couple more new servers in the DC that do exist. Of all the queue waits, yours are the most unreasonable and a legitimate problem.

[Misutoraru]

Both Spriggan and Twintaina were added as new servers at that time. However, at this point it's obvious that you guys need a third DC and probably a couple more new servers in the DC that do exist. Of all the queue waits, yours are the most unreasonable and a legitimate problem.

I wonder if SE have seperate operational office in EU/JP/NA

currently interms of server/dc capacity planning JP seem to be way ahead of NA and EU

[Merkhen]

I'm completely against the use of pills (A.K.A. monetized drugs) and I think that EVERYONE needs therapy. I'm just pointing that if a GAME gives you ANGER, then you (as everyone else) should go to therapy, everyone should go there to work things (I'm working on how not being shy while in a crowd, I give speeches to hundreds of people, but I get shy if I'm talking to 15 directly xD).

I'm just pointing that if a Game does that, you definitely should talk about that with your therapist (everyone should have one, mental illness is the new pandemic) or to your loved ones.

[Myrany]

I wonder if SE have seperate operational office in EU/JP/NA

currently interms of server/dc capacity planning JP seem to be way ahead of NA and EU

THis is based off of something I think I remember from a livestream when they were talking about the Oceanic DC that was coming. So take with grains of salt.

I believe they said they had 2 distinct problems at that time that were causing the Oceanic DC to not be set up until later in the Xpac.
1. The semiconductor shortage that they were having a terrible time getting around even being willing to pay above normal rates for servers.
2. Travel restrictions making it extremely difficult if not impossible to send a team overseas to set up the DC.

Based off that I am guessing they do not have permanent DC staff anywhere other than Japan.

[Kes13a]

In my mind, the best fix is a server shutdown. We need emergency maintenance, so that they can fully handle things without stress being loaded on the system.

so, your idea for a "best fix" is to shut everything down? so that when they bring it all back up its December 3rd all over?

what needs emergency maintenance is not the main game, its the login server. the main game is stable, plays well and has no lag in any area I have seen yet. but your idea means that it would affect every player, if it was a game server issue, you would have a point. however, thats not where the problem lies. I am not sure that would be considered the "best" in any situation.

[Cincierta]

I think the best thing that's come from the EW early access is that my ears are no longer being blown out from the title screen music when I load the game.