The difference between a valid complaint and being a Karen

[Velnora]

PredatoryCatgirl stop using covid as an excuse for their incompetence. they where in the office for a better part of an year. they are just being lazy.they haven't even implemented like they did previous expansions the thing where they kicked all players offline at a certain time. they have done nothing to pervent this from being as bad as it is.and on the point of wow jumping ship thing u clearly didn't see in the lodestone or any articles where yoshi p says he was suprised about the increase of players WAY before the expansion release. i don't think yoshi p would be that stupid and not try to get servers or implement something to make the expected increase of traffic be not as bad as it has been. all i have seen from yoshi p is hollow apologies. as i have been getting to the front of the queue all errors you can possilby imagine and not even being put back to where i was is not acceptable. i paid like many others for "EARLY ACCESS" and for me as a customer and long term player (ever since the beta) to not even be put in the position of the queue i was in is completly unexcetable. i don't mind waiting 5 hours fine,but for me to not even be put into where i was in the queue is a complete an utter joke and the WORST part it's going to get a lot lot worse when it's "fully realeased".

You didn't "pay" for early access.

[SieyaM]

I have a valid complaint, I can't even join a queue since I am now getting 3001 errors and being logged out whenever I try to join. Waiting is fine I can do that, I can't sit here for hours on end attempting to join a queue.

[IckeDerTyp]

Let's hope those servers are already bought then and we're just waiting for em to ship the things.i mean, surely they're trying their best and don't shy away from the cost, right?!

The company loves us, not just our money isn't that right?!

Disclaimer, I really like to talk smack and am not actually serious!

Or am I?!

[DragonFlyy]

Let's hope those servers are already bought then and we're just waiting for em to ship the things.i mean, surely they're trying their best and don't shy away from the cost, right?!

The company loves us, not just our money isn't that right?!

Disclaimer, I really like to talk smack and am not actually serious!

Or am I?!

Already stated that they couldn't buy the hardware, because there is none to buy. This was mentioned before early access and they apologized. Even stated that they were willing to pay more for it, but they still couldn't get any.

[Thaurnus]

Already stated that they couldn't buy the hardware, because there is none to buy. This was mentioned before early access and they apologized. Even stated that they were willing to pay more for it, but they still couldn't get any.

Did they ask Blizzard or Amazon's New World? Bet there's a few empty servers over there they could borrow.

[Draylen]

Did they ask Blizzard or Amazon's New World? Bet there's a few empty servers over there they could borrow.

the only reason i see is their infra don't support an external public cloud, but it's kinda the future to support that, to allow scalability on new launches

just look at new world, how they managed to open 2x more servers in few hours.

[Ranaku]

MMO companies never create serverspace for the peak but only for the average or well a tiny bit above the average. Since why should you get hardware ready, which costs money, for situations that will last a month at max.

It's like a public transportation company buying hundreds of new buses only cause there want to drive 10k people on one specific day instead of 1k. After that day these new vehicles would be just dead weight. It's a business tactic all MMORPGs use and why they all have rocky launches no matter if there is a pandemic going on or the end of the world or whatever is going on with semi conductors. Cause you have to please shareholders etc. with low upkeep costs and having double the serverspace costs a lot of money. Which makes the company very unhappy.

So at the end, this is the truth behind this all no matter if pandemic etc. ofc it plays a role, they would increase the capacity as less as they have to which would be a bit right now cause of all the new players and the semi conductor shortage plays into that too, no reason in denying that. But people who think that everything would be fine if there wasn't covid and the shortage of semi conductors are just delusional and forgot that this business practice is going on in the entire gaming industry since the dawn of time.

Shadowbringers had fairly large queues, Stormblood was a mess, Heavensward had also troubles and 2.0 was also...yeah. On the other hand the same you can observe in all other MMOs, Covid and Conductor shortages have nothing to do with that.

[Zarkovitch]

Can I speak to your thread moderator?

[Asmo86]

At this moment, the game is unplayable if you aren't logged in already. 2002 errors kick you out of the queue and place you at the back of the line, making it impossible to log in. Hopefully they fix this before the launch.

[Thaurnus]

So, does complaining about Karens make you a complaining Karen?