Emergency Code Fix Required

[Misutoraru]

it is weird, the get back in your spot after 2002
I dont have two-factors authentication, sometime I got kick back at the queue even I re-log in right after the 2002
sometime I get my spot back even a minute or 2 over the 2002
anyway, 2002 error is a bigger issue than queue, long queue are expected and we will eventually get in. the randomless of 2002 just mean queue at 1000 or 10000 make almost no difference

[Sylaria]

My theory is that a two-factors authentication prevent you from getting you spot back in queue. I think that re-entering the 6-digit code regenerate a new credential token that the login server interpret as a new player, henceforth putting you back at the bottom of the queue.

Maybe people that have managed to keep their place in queue can share whether they use a two-factors authentication ?

Personally, I do use the two-factors authentication and have never managed to keep my spot in queue after re-logging, even after re-logging in less than 30sec.

I use 2FA and can add my own experiences here.. If you get a 2002 error and log back in within a few minutes and you reach character select screen your spot in que seems to be preserved, however if you get a 2002 error and then get a second one before even reaching character select your position is often lost. I've also had a case where I got a 2002 error and an extra two errors before char screen but it still kept my spot, so maybe it's just a flat 3-5 minute time limit? I'm not quite sure yet, but I can confirm 2FA doesn't seem to affect it.

[dutiona]

Thanks for your feedbacks, hopefully I'm wrong otherwise it's a gross oversight on their side ^^ .
There is hope :x !