Quote Originally Posted by dutiona View Post
My theory is that a two-factors authentication prevent you from getting you spot back in queue. I think that re-entering the 6-digit code regenerate a new credential token that the login server interpret as a new player, henceforth putting you back at the bottom of the queue.

Maybe people that have managed to keep their place in queue can share whether they use a two-factors authentication ?

Personally, I do use the two-factors authentication and have never managed to keep my spot in queue after re-logging, even after re-logging in less than 30sec.
I use 2FA and can add my own experiences here.. If you get a 2002 error and log back in within a few minutes and you reach character select screen your spot in que seems to be preserved, however if you get a 2002 error and then get a second one before even reaching character select your position is often lost. I've also had a case where I got a 2002 error and an extra two errors before char screen but it still kept my spot, so maybe it's just a flat 3-5 minute time limit? I'm not quite sure yet, but I can confirm 2FA doesn't seem to affect it.