What happens when "early access" is "cancelled" by server fail?

[Omedon]

I don't know about you guys, but like... I'm not counting on early access being... accessible. Indeed I don't see the first week (or more) of Endwalker being reliably available, serverwise. Veterans who sat out the content lull will likely return to find the space they left behind occupied by a WoW exodus exacerbated by its own momentum and a global chip supply crisis making "just buy more servers" complicated, as they've told us themselves. And that's before we consider that FFXIV is top dog now, making it a DDOS attack magnet.

While it's easy to argue "they got this," and attribute the two week delay to magically assuring that the great server calamity doesn't happen, let's pretend, for the sake of discussion, that the devs are just as human as the rest of us, and Endwalker is just not reliably accessible for at least the entire duration of early access.

I for one have switch games at the ready, and am expecting to use them for a forced FFXIV vacation, so this won't put me out much, but how does Squeenix traditionally handle this from a PR standpoint? I can tell you that if the FFXIV community is anything like the WoW community (and there is a LOT of overlap now), there will be cries for some kind of compensation. Does that traditionally manifest some response from the devs? How much of those preorders including early access is likely to be leveraged by the community and responded to by the devs in kind?

I'm legitimately curious because I do think Endwalker is unfortunately walking into a woodchipper at launch for the aforementioned reasons, and I've never been here at an expansion's transition moment before.

EDIT the day of (first) compensation:

Well apparently the answer to my initial question was: We get a free week. That's classy!

Though, to be honest, my lingering concern is that there is no fix for the current situation aside from "a lot of people just lose interest." I honestly can't think of how anyone fixes this, in a timely fashion, with all the money in the existing world as we know it with its chip shortages and such.

Maybe this won't be the last free week given out, I don't know, but I'm glad they see this as something in their arsenal.