DirectX 11 crash issue

[Puss_Kat]

Thanks for the super detailed reply and the info about the 21.10.1+ drivers. I'll have to try dropping to some lower drivers if my issues come back....which I say because...

I needed to come back and point out a dumb thing I noticed and resolved and point it out incase it helps anyone else. I accidentally bumped my computer case and noticed a blue LED on my video card turn red for a second and then go back to blue. After jostling the PCIe power cord to the GPU a bit, I noticed it would go back and forth from red to blue. So I reseated the connector and ensured moving the cord no longer caused the LED to change colors. Then I had to restart the PC and re-enable the video card (windows + the AMD driver doesn't like the video card randomly losing its power, so it had marked it as disabled). And voila, video and such works much better on my second monitor now. So yeah, TLR, make sure the power cords to your video card are properly seated, sometimes they seem like they are, but actually aren't.

That'll do it

[Irruchi]

gonna shed some light on you all with these crashes.
This has been literally the ONLY game I have had cause DX11 error crashes on top of the problem of it sometimes causing a need to reinstall the video driver.
I have played a wide variety of games on this PC from Cyberpunk - World of Warcraft - Elite Dangerous. This still stands as the only game on this system that runs into crashes.
To say that it's a hardware configuration issue is absolutely crazy. Also the need to downgrade drivers? REALLY? Do you know how drivers for GPUs even work? Doesn't sound like it.

[RinKaenbyou]

gonna shed some light on you all with these crashes.
This has been literally the ONLY game I have had cause DX11 error crashes on top of the problem of it sometimes causing a need to reinstall the video driver.
I have played a wide variety of games on this PC from Cyberpunk - World of Warcraft - Elite Dangerous. This still stands as the only game on this system that runs into crashes.
To say that it's a hardware configuration issue is absolutely crazy. Also the need to downgrade drivers? REALLY? Do you know how drivers for GPUs even work? Doesn't sound like it.

Hate to burst your bubble but it is entirely a hardware configuration/faulty hardware combo/unstable hardware issue. Doesn't matter what other games you can play without issues. And if the issues are making you reinstall your video driver? Yeaaaah, that's entirely a hardware problem at that point and thus not the game's fault. As for downgrading drivers, you do realize some updates introduce bugs/glitches/major issues at times and the only way to fix things is to downgrade to a stable driver version, right? Seems to me that you're the one who doesn't know how things work and would rather lay the blame on anything except for your precious PC.

[Irruchi]

Hate to burst your bubble but it is entirely a hardware configuration/faulty hardware combo/unstable hardware issue. Doesn't matter what other games you can play without issues. And if the issues are making you reinstall your video driver? Yeaaaah, that's entirely a hardware problem at that point and thus not the game's fault. As for downgrading drivers, you do realize some updates introduce bugs/glitches/major issues at times and the only way to fix things is to downgrade to a stable driver version, right? Seems to me that you're the one who doesn't know how things work and would rather lay the blame on anything except for your precious PC.

It is on a stable driver.... I don't run beta drivers.
Also why can't you people just admit that the game engine is flawed?
If this is literally the only game that crashes and causes errors.... OBVIOUSLY IT Isn't THE SYSTEM. What kind of backwards mental gymnastics do you have to do to come to the conclusion that there's a hardware issue when all my other games from damn near broken to the most stable have no issues till this game?
Also the fact that it really only happens during cutscenes also speaks of a problem with programming. There are days where I can play for like 12+ hours on the weekend and some nights where the first cutscenes I get blue screens the system.

Also yes, for the uninformed, software can cause a blue screen and numerous other issues when not coded properly.

[RinKaenbyou]

It is on a stable driver.... I don't run beta drivers.
Also why can't you people just admit that the game engine is flawed?
If this is literally the only game that crashes and causes errors.... OBVIOUSLY IT Isn't THE SYSTEM. What kind of backwards mental gymnastics do you have to do to come to the conclusion that there's a hardware issue when all my other games from damn near broken to the most stable have no issues till this game?
Also the fact that it really only happens during cutscenes also speaks of a problem with programming. There are days where I can play for like 12+ hours on the weekend and some nights where the first cutscenes I get blue screens the system.

Also yes, for the uninformed, software can cause a blue screen and numerous other issues when not coded properly.

I'm not talking about beta drivers. I'm talking about normal graphic driver releases that have been proven to be riddled with issues in the past and the only fix is to downgrade.
And yeah, the game engine is flawed in some ways due to using 1.0 spaghetti codes still but BSODs and having to reinstall graphics drivers are 100% hardware issues and not due to FF14 or its game engine.
Again, it doesn't matter what other games you play and are fine with cause games put different loads on the hardware depending on the game.
So that means FF14 is putting a heavier load on your faulty hardware so you're getting issues cause your faulty hardware can't handle the load FF14 is putting on it. That's not on the game but on you for having faulty hardware in your PC.
And if it only happens during cutscenes for you along with being random about it, that is even further proof you've got faulty hardware.

Also, for the record, that last statement of yours is entirely false and I really wish people would stop spreading that false information. Software cannot cause BSODs or other issues by themselves with how modern computers are made these days.
If you truly believe that, I pity you for having your head stuck in the sand like that.

[Irruchi]

I'm not talking about beta drivers. I'm talking about normal graphic driver releases that have been proven to be riddled with issues in the past and the only fix is to downgrade.
And yeah, the game engine is flawed in some ways due to using 1.0 spaghetti codes still but BSODs and having to reinstall graphics drivers are 100% hardware issues and not due to FF14 or its game engine.
Again, it doesn't matter what other games you play and are fine with cause games put different loads on the hardware depending on the game.
So that means FF14 is putting a heavier load on your faulty hardware so you're getting issues cause your faulty hardware can't handle the load FF14 is putting on it. That's not on the game but on you for having faulty hardware in your PC.
And if it only happens during cutscenes for you along with being random about it, that is even further proof you've got faulty hardware.

Also, for the record, that last statement of yours is entirely false and I really wish people would stop spreading that false information. Software cannot cause BSODs or other issues by themselves with how modern computers are made these days.
If you truly believe that, I pity you for having your head stuck in the sand like that.

I play games that strain my PC far harder than FFXIV I'll let you know. So if something were wrong with the load... I think I'd experience this across other games, especially those that are almost unplayable.

Faulty hardware. Your line of thinking is faulty

[RinKaenbyou]

I play games that strain my PC far harder than FFXIV I'll let you know. So if something were wrong with the load... I think I'd experience this across other games, especially those that are almost unplayable.

Faulty hardware. Your line of thinking is faulty

Except, like I said, these others games likely aren't putting a heavy load on the hardware in your PC that is faulty. Doesn't matter how much they strain your PC, if they aren't putting a heavy load on the faulty piece of hardware or combo of hardware, you won't see any issues happening in these other games. And again, the fact your crashes/BSODs with FF14 force you to reinstall your video drivers sometimes is 100% a sign of hardware issues. There is literally no other reason for that to be happening other than hardware issues.

But hey, if you wanna keep trying to put the blame entirely on FF14 for your issues and refuse to admit that your hardware is faulty in some way or another then more power to you but don't expect any help for your issue because it's not FF14's fault.

[Irruchi]

Except, like I said, these others games likely aren't putting a heavy load on the hardware in your PC that is faulty. Doesn't matter how much they strain your PC, if they aren't putting a heavy load on the faulty piece of hardware or combo of hardware, you won't see any issues happening in these other games. And again, the fact your crashes/BSODs with FF14 force you to reinstall your video drivers sometimes is 100% a sign of hardware issues. There is literally no other reason for that to be happening other than hardware issues.

But hey, if you wanna keep trying to put the blame entirely on FF14 for your issues and refuse to admit that your hardware is faulty in some way or another then more power to you but don't expect any help for your issue because it's not FF14's fault.

At the same time over hundreds of games only for this one to hit a hiccup? Highly unlikely that hardware is at fault but something in the coding.

But let's say my hardware is faulty, wouldn't it stand true that it should happen all the time with the same exact calls and repeating said actions would run into this issue near all the time?

The game makes a bad API call and causes the driver to hiccup. Doesn't matter as there's many error reports and for a select few to go around saying it's hardware guys it's your hardware means to me that there's something far more inherently wrong with the coding of the engine than it is to do with people's hardware.

[RinKaenbyou]

At the same time over hundreds of games only for this one to hit a hiccup? Highly unlikely that hardware is at fault but something in the coding.

But let's say my hardware is faulty, wouldn't it stand true that it should happen all the time with the same exact calls and repeating said actions would run into this issue near all the time?

The game makes a bad API call and causes the driver to hiccup. Doesn't matter as there's many error reports and for a select few to go around saying it's hardware guys it's your hardware means to me that there's something far more inherently wrong with the coding of the engine than it is to do with people's hardware.

It's absolutely, 100% possible for faulty hardware to only have issues with a specific game due to it putting a heavy load on the faulty parts of the hardware that others games aren't. Even if these other games are more intensive games, it doesn't mean the load is being put on those same faulty parts of the hardware.

It's also absolutely, 100% possible that it wouldn't happen consistently as well and this is something I have a good five years of experience with too due to my old PC having faulty hardware that was causing unpredictable, inconsistent, and outright baffling crashes that were seemingly unfixable because no one could figure out what piece of hardware was faulty. Not even professional PC techs could pinpoint the issues because every test they did on my PC came back clean. So yeah, it's completely possible for your crashes caused by faulty hardware to be inconsistent even when repeating the same actions/doing the same things/etc.

As for your last point: End user software operating on D3D11 and earlier cannot cause a PC to lock up, shutdown or BSOD a computer in the absence of hardware, driver flaws, or flaws in the operating system.

[Irruchi]

It's absolutely, 100% possible for faulty hardware to only have issues with a specific game due to it putting a heavy load on the faulty parts of the hardware that others games aren't. Even if these other games are more intensive games, it doesn't mean the load is being put on those same faulty parts of the hardware.

It's also absolutely, 100% possible that it wouldn't happen consistently as well and this is something I have a good five years of experience with too due to my old PC having faulty hardware that was causing unpredictable, inconsistent, and outright baffling crashes that were seemingly unfixable because no one could figure out what piece of hardware was faulty. Not even professional PC techs could pinpoint the issues because every test they did on my PC came back clean. So yeah, it's completely possible for your crashes caused by faulty hardware to be inconsistent even when repeating the same actions/doing the same things/etc.

As for your last point: End user software operating on D3D11 and earlier cannot cause a PC to lock up, shutdown or BSOD a computer in the absence of hardware, driver flaws, or flaws in the operating system.

Yet doesn't mention anything about possible software issues. And most the time I just have driver timeouts within the game which seems par for the course just taking a look at the threads made about these issues. But fatal errors can cause issues.

I say, please look around the forums before coming to the conclusion that hardware is at fault and also put a thinking cap on. If this is SERIOUSLY THE ONLY GAME TO CAUSE API CRASHES THEN MAYBE... JUST MAYBE, THERE IS A PROBLEM WITH THE GAME.

Also think about this for a minute... or a while.
If it is taxing something that a decent gpu cannot handle in my case a 5700xt.... Would it not fall to the devs to investigate and maybe code a work around to not tax the system component that hard?
Also since you seem so sure of this... pray tell, what component causes fatal DX11 errors?