DirectX 11 crash issue

[KaninUlam]

Sorry but these devs are too clueless to address this issue.

[Puss_Kat]

Sorry but these devs are too clueless to address this issue.

Sorry, but most of these DX issues are a result of the system being unstable either through defective/misconfigured components or driver issue.

Bit of a late respone but It's not just AMD it happens with Nvidia as well, this issue has been mentioned many times. Regardless of if I like FFXIV I won't bin my 6900XT I spent so much time getting in early 2021 and cost me £1400 and is used for lots of other games. This is a problem for Square Enix/DirectX to fix and not throw the problem on players to fix it for them.

Drop the PCIE to Gen 3 in the bios, and try going back to driver 21.10.1, also disable the Radeon overlay server, AMD isn't renowned for its software quality control and implementing a flapping browser and statistics overlay into the control panel software was a mistake.

[Brandter]

Sorry, but most of these DX issues are a result of the system being unstable either through defective/misconfigured components or driver issue.



Drop the PCIE to Gen 3 in the bios, and try going back to driver 21.10.1, also disable the Radeon overlay server, AMD isn't renowned for its software quality control and implementing a flapping browser and statistics overlay into the control panel software was a mistake.

Wrong, this is an issue with the game, these crashes come from a bad client conflicting with people's hardware, not that the hardware is broken. Going back to older drivers and changing bios settings is NOT a solution.

[Puss_Kat]

Wrong, this is an issue with the game, these crashes come from a bad client conflicting with people's hardware, not that the hardware is broken. Going back to older drivers and changing bios settings is NOT a solution.

That's not how any of this works, sorry to rain on your misinformation but i have the benefit of coming from both hardware and software support and application development.

FFXIV has no crashing or stability issues on computers that don't already have an underlying fault or configuration problem, and i know for a fact that a good portion of end users have been running a broken as such machine from the day they received it through the endless dump files and machines i've had the horror of diagnosing.

I bet you were one of the folk that believed New World was actually causing 3090's to die (when it was a hardware flaw the whole time)

Legitimate software issues are hardware agnostic (atleast between the same parts, settings and drivers), they don't affect some but not others.

Many cases that turn up here aren't even GFX related, a broken sound driver can cause the game to throw a fatal directx error just because it has resulted in the Audio Device Graph service restarting to resolve an endpoint hang.

[Nubuo]

Thanks for the super detailed reply and the info about the 21.10.1+ drivers. I'll have to try dropping to some lower drivers if my issues come back....which I say because...

I needed to come back and point out a dumb thing I noticed and resolved and point it out incase it helps anyone else. I accidentally bumped my computer case and noticed a blue LED on my video card turn red for a second and then go back to blue. After jostling the PCIe power cord to the GPU a bit, I noticed it would go back and forth from red to blue. So I reseated the connector and ensured moving the cord no longer caused the LED to change colors. Then I had to restart the PC and re-enable the video card (windows + the AMD driver doesn't like the video card randomly losing its power, so it had marked it as disabled). And voila, video and such works much better on my second monitor now. So yeah, TLR, make sure the power cords to your video card are properly seated, sometimes they seem like they are, but actually aren't.

[Puss_Kat]

Thanks for the super detailed reply and the info about the 21.10.1+ drivers. I'll have to try dropping to some lower drivers if my issues come back....which I say because...

I needed to come back and point out a dumb thing I noticed and resolved and point it out incase it helps anyone else. I accidentally bumped my computer case and noticed a blue LED on my video card turn red for a second and then go back to blue. After jostling the PCIe power cord to the GPU a bit, I noticed it would go back and forth from red to blue. So I reseated the connector and ensured moving the cord no longer caused the LED to change colors. Then I had to restart the PC and re-enable the video card (windows + the AMD driver doesn't like the video card randomly losing its power, so it had marked it as disabled). And voila, video and such works much better on my second monitor now. So yeah, TLR, make sure the power cords to your video card are properly seated, sometimes they seem like they are, but actually aren't.

That'll do it