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  1. #1
    Player
    XiroGear's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Xeranos Nairogek
    World
    Coeurl
    Main Class
    Summoner Lv 86

    Resolution bugged

    So I turned off the Directx 11 support (as I use Directx 12) And now the screen of the game will not adjust to the 1920-1080 Screen resolution I have my Display settings set as. What do I do to fix this? I also turned Directx 11 Support back on and it is only slightly better, but I can still only see the top left of the screen, zoomed in, the only difference at this point is that with the Directx 11 support turned on I can see the Exit game Prompt when I have to hold ALT-TAB to exit the game. I'm more a PS4 Player not a PC player, so this particular issue is new to me.
    (0)

  2. #2
    Player
    XiroGear's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Xeranos Nairogek
    World
    Coeurl
    Main Class
    Summoner Lv 86
    [IMG]file:///C:/Users/XiroG/Pictures/My%20FFXIV%20PC%20version%20Login%20Screen.png[/IMG]This is what I see when I get to the title screen
    (0)

  3. #3
    Player
    Vandrak's Avatar
    Join Date
    Dec 2021
    Posts
    28
    Character
    Vandrago Dacian
    World
    Coeurl
    Main Class
    White Mage Lv 90
    Quote Originally Posted by XiroGear View Post
    [IMG]file:///C:/Users/XiroG/Pictures/My%20FFXIV%20PC%20version%20Login%20Screen.png[/IMG]This is what I see when I get to the title screen
    You cant link an image from your C: drive.
    (2)

  4. #4
    Player
    XiroGear's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Xeranos Nairogek
    World
    Coeurl
    Main Class
    Summoner Lv 86
    I'm new to uploading images to this fourm, it wanted a link, so I figured this to be the way it's want it, as the link started with an HTTP address, but if I can figure out how to actually link it right I'd be more than willing to do so, if you'd assist me.
    (0)

  5. #5
    Player
    XiroGear's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Xeranos Nairogek
    World
    Coeurl
    Main Class
    Summoner Lv 86
    Quote Originally Posted by Vandrak View Post
    You cant link an image from your C: drive.
    May you help me figure out how to get my pictures to show, please? I want to be able to figure out what's going on and how I can fix it.
    (0)

  6. #6
    Player
    Arrhin's Avatar
    Join Date
    Dec 2018
    Location
    Ul'dah
    Posts
    475
    Character
    Arrhin Terremiaux
    World
    Zalera
    Main Class
    Scholar Lv 90
    Um, you cannot just disable a DX version, the software you run dictates which version is needed. XIV requires DX11 (or 9c) and your PC (GPU) -supports- DX12 amongst others (6, 7, 8, 9, 10, 11, 12 and their point releases) and you cannot just force a version to work on software that does not support it. You're going to have to do a little legwork to get things going again. Seeing as I've never had anyone try to do this I'm not able to advise you on specific steps to take, it might be a simple deletion of a config file, or a Windows reset/reinstall. It will depend on how you have done this. Best advice I can give you for the future is that unless you know exactly what you are doing, do not alter Windows settings in such a manner.
    (0)
    Don't touch me there

  7. #7
    Player
    catch22atplay's Avatar
    Join Date
    Oct 2011
    Location
    SoCal dude
    Posts
    30
    Character
    Trigger Broken
    World
    Sargatanas
    Main Class
    Lancer Lv 50
    Try changing the resolution in the configuration file. It's in this folder located in C:\Users\xxxxx\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn and called FFXIV.cfg

    Display setting should look something like this for 1920x1080

    <Display Settings>
    MainAdapter
    ScreenLeft 19
    ScreenTop 31
    ScreenWidth 1920
    ScreenHeight 1080
    ScreenMode 2
    FullScreenWidth 1920
    FullScreenHeight 1080
    Refreshrate 60
    Fps 1

    The screen left and top are what mine is at but i'm using 3840x960 so no idea if the values are correct for you. Screen mode 2 is windowed fullscreen btw.
    (0)

  8. #8
    Player
    XiroGear's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Xeranos Nairogek
    World
    Coeurl
    Main Class
    Summoner Lv 86
    thank you everyone! ^w^ Apparently Resetting the System Settings seems to have fixed it, of course I had to re calibrate my controller as well as re adjust my in game system settings, but that was a small price to pay for a fix >w<
    I thank you all for your help ^w^
    (0)