Stuck in MSQ "warm hearts, rekindled hopes"

[callumdoor]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 5/12/2021 afternoon
Frequency: Once
World name: Excalibur
Character name: Astraeus Cal
Retainer name:
NPC name:
Monster name:
Class/Level: Machinist 86
Party or solo: Solo
In-game time: 12:00
Area and coordinates:
Housing:
Steps:
1. Accept main story quest "warm hearts, rekindled hopes"
2. Dive into water to rescue baby
3. Swim out of the water before the quest is complete
4. Cannot re-enter water and therefore cannot complete quest

Can anyone help me? this is really annoying I couldnt click the baby so i thought jumping out of the water would fix it

[ShiroMugetsu]

Facing the same problem here
Feels like the map could only enquiry by cinematic

[Nevelianis]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 5/12/2021 afternoon
Frequency: Once
World name: Excalibur
Character name: Astraeus Cal
Retainer name:
NPC name:
Monster name:
Class/Level: Machinist 86
Party or solo: Solo
In-game time: 12:00
Area and coordinates:
Housing:
Steps:
1. Accept main story quest "warm hearts, rekindled hopes"
2. Dive into water to rescue baby
3. Swim out of the water before the quest is complete
4. Cannot re-enter water and therefore cannot complete quest

Can anyone help me? this is really annoying I couldnt click the baby so i thought jumping out of the water would fix it

I encountered the issue with not being able to click the baby.
Re-entering water, changing instances and zoning in and out did not help.

Eventually I was able to target the baby by targetting another player interacting with it and go on from there.

[ShiroMugetsu]

Is it any way to re-enter to under water?

[Seiche]

I found a fix. If you get into a multi-seater mount of a friend who can fly, they can dive you down.

[Nextstep]

As a heads up, ctrl + space will force you to dive as well!

However, i am having the issue where I cannot interact with the baby as well. Even clicking another Player and trying to interact does nothing.

I've actually tried to instance hop, run a roulette to rezone, actually logged out and sat in the queue for 2 hours. Thus far nothing has worked and I am currently bricked on the MSQ.

Does anyone have a work around or anything I've not done?

[WhiteoutDarknyxs]

Same problem here, i cannot target the poor baby at the bottom of the pool, i try everything!

[free_magick]

from youtube:
to target this baby, make sure you go to
character config > display name settings > NPCs > display name settings for "objects" are turned on to always

[misscharlot5]

Same problem here. Don´t know what to do. This sucks.

[misscharlot5]

Ok it worked if i mounted a friends flying mount and he flew me down in the water.