I thought it was fine. Took me one try, was a simple manage yourself and watch your surroundings kind of thing. If you had trouble, maybe get better or just pop it to very easy like they made for your type.

The quest evokes helplessness, and a dire situation. You're supposed to feel weak and lost, it was a good narrative point to add in and showed the strength of will the WoL had fighting through it to the end just to make it in time to interrupt Zenos. Maybe that speaks to your own strength of will if you couldn't bear 15-20 minutes of a mild struggle. MMOs are always going to have something you don't like as they're made for a wide variety, do I like running 5 ft at a time to talk to a new NPC every 20 seconds? Not so much, but it definitely didn't "ruin" things for me