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  1. 12-04-2021 12:37 PM #1
    HippeusOmega
    Player
    HippeusOmega's Avatar
    Join Date
    Dec 2021
    Location
    Gridania
    Posts
    16
    Character
    Rika Beaufort
    World
    Ultros
    Main Class
    Dancer Lv 100

    Launcher/Game is causing PC to restart

    So I've been running into a issue where I login to the launcher and when I click play just as the game boots up it will sometimes cause my entire PC to just restart. I've check the event viewer and it seems related to a critical error kernal-power.

    I've included my specs and a picture of the error from event viewer. I hope someone can help me.

    PC Rig System Information:

    OS: Windows 11 Professional 64-bit
    Processor: Ryzen 7 3700X 4.4 Ghz
    CPU Cooler: Corsair h100i rgb Platinum
    Motherboard: Asus Tuf Gaming X570 Plus
    Memory: G.SKILL Trident Z Neo 16GB 3600mhz
    Storage: Samsung 970 EVO 500GB NVMe SSD
    Storage: 2TB Seagate Burrcada 7200 RPM HDD
    Storage: Samsung 860 Evo 250GB Sata SSD
    Video: EVGA GTX 1080 Ti ICX FTW3
    Power: EVGA Supernova G3 750w 80+ Gold
    Monitor: Acer Predator XB271HUA 144hz G-Sync
    Speakers: Edifier R1280T Powered Bookshelf Speakers
    Case: Fractual Design Meshify C

    Error pic: https://imgur.com/a/AVxgfGd
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  2. 12-05-2021 11:24 AM #2
    Terafuji
    Player
    Terafuji's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Tera Fuji
    World
    Leviathan
    Main Class
    Sage Lv 81
    I am having the same issue. Not sure what to do about it. It seems to be the only game having this issue for my PC right now.
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