Increase the amount of time your position in queue is saved.

[SnowVix]

so, the issue isn't how long it took you to get back, it's that your place in line no longer exists, because it went to log you in and you weren't in queue.

[PartyBarn]

so, the issue isn't how long it took you to get back, it's that your place in line no longer exists, because it went to log you in and you weren't in queue.

I mean the reason it takes so long is because I keep hitting 2002s like everyone else. I wasnt THAT close to getting logged in. It was only like 2-3 minutes and i was still 500+ in queue. That's probably another 20-30 minutes of waiting at least.

Really the main problem (if i had to pick just one because they are many) is that you have to fucking re-authenticate every time you hit 2002 error. I've worked on MMOs for a living for over a decade and its totally possible/not that difficult to handle DB connection loss without forcing a full client restart/re-authentication. Or at least it should be if your authentication system isnt built on duct tape and wishes. It's doubly not that hard store a token locally with your authentication status and not force you to have to log back in each time (WoW has done this in their launcher for half a decade now). Square is too big of a company for this type of clown shoes amateur hour shit.

[KungFuMunkeyz]

From what I've seen the ticketing system is largely non-functional at this point. I've gotten my place back maybe once today. I've been in queue since around 11 am e.s.t so a good 9 hours now. And haven't even sniffed a shot at getting past this screen.