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  1. #1
    Player
    ThunderPunch's Avatar
    Join Date
    Jul 2021
    Posts
    3
    Character
    Thunder Punch
    World
    Gilgamesh
    Main Class
    Paladin Lv 81

    Finally got past error 2002

    Into a 9,171 queue.

    Which I know it's going to boot me out of anyway.

    I'm not angry, just sad.
    (3)

  2. #2
    Player
    Andy_T93's Avatar
    Join Date
    Jun 2015
    Location
    Limsa Lominsa
    Posts
    169
    Character
    Miles Floof
    World
    Phoenix
    Main Class
    Monk Lv 90
    Started in a queue of around 9000 about 5 hours ago, got to position 11 and just got error 4004 now back to 3729
    (2)

  3. #3
    Player
    Havenchild's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    990
    Character
    Avalen Koma
    World
    Gilgamesh
    Main Class
    Arcanist Lv 100
    Just keep watching it and relogging quickly if it crashes. I started at 7600+ earlier and made it in but had about 5 disconnects along the way. If you relog in quick enough, you get placed back where you were, least on PC from what I can tell. Did it yesterday too
    (1)

  4. #4
    Player
    Andy_T93's Avatar
    Join Date
    Jun 2015
    Location
    Limsa Lominsa
    Posts
    169
    Character
    Miles Floof
    World
    Phoenix
    Main Class
    Monk Lv 90
    Quote Originally Posted by Havenchild View Post
    Just keep watching it and relogging quickly if it crashes. I started at 7600+ earlier and made it in but had about 5 disconnects along the way. If you relog in quick enough, you get placed back where you were, least on PC from what I can tell. Did it yesterday too
    That only seems to work for 2002 I was literally back queing within 30 seconds and was back of the queue
    (2)

  5. #5
    Player
    ThunderPunch's Avatar
    Join Date
    Jul 2021
    Posts
    3
    Character
    Thunder Punch
    World
    Gilgamesh
    Main Class
    Paladin Lv 81
    Quote Originally Posted by Havenchild View Post
    Just keep watching it and relogging quickly if it crashes. I started at 7600+ earlier and made it in but had about 5 disconnects along the way. If you relog in quick enough, you get placed back where you were, least on PC from what I can tell. Did it yesterday too
    I tried this when I got booted off a queue, and I couldn't get back into a queue, just back into the Error 2002 grind. Also, having to re-open launcher, put in password, my SQEX Token, it's a huge waste of time.
    (0)

  6. #6
    Player
    Mesarthim's Avatar
    Join Date
    Jun 2016
    Location
    Kugane
    Posts
    974
    Character
    Rozemyne Shyahoro
    World
    Leviathan
    Main Class
    Dark Knight Lv 100
    I've been sent back to the end of the line no less than three times now. Your number doesn't matter if RNG dictates if you can login at all. I was at the front of the line, and after 4 errors I got reset to the back.

    Been trying to login for over 4 hours now. I'd have been in hours ago if my spot didn't keep getting stolen.
    (1)

  7. #7
    Player
    Havenchild's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    990
    Character
    Avalen Koma
    World
    Gilgamesh
    Main Class
    Arcanist Lv 100
    Quote Originally Posted by Andy_T93 View Post
    That only seems to work for 2002 I was literally back queing within 30 seconds and was back of the queue
    Perhaps, I never got the 4004 one even when I did the full countdown. An FC mate disabled their firewall after receiving it once and was able to get in from a 5k countdown. Dunno if that's just dumb luck or a correlation
    The only respite I can offer people is that ideally, the only time you can realistically login to the US servers rather consistently with like sub 20 queues is at 2AM EST to 9AM EST.
    (1)

  8. #8
    Player

    Join Date
    Dec 2021
    Location
    SAC
    Posts
    1

    2002 Error + Unable to obtain character information.

    I get this; I get queue after entering "one time password" with fob;

    all ??? on left side of screen. I select my main character, and get an insane queue number > 1000. I cancel and get "Unable to obtain character information" error.

    This has been occurring intermittently for days, until today. Today I have tried for >2 hours and now get 2002 error. I submitted a ticket to Square Enix. I just figured out how to use the forums and find, thankfully, that I am not the only one having issues.
    (1)

  9. #9
    Player
    ThunderPunch's Avatar
    Join Date
    Jul 2021
    Posts
    3
    Character
    Thunder Punch
    World
    Gilgamesh
    Main Class
    Paladin Lv 81
    Well! Just got booted off when I was at 7,000. Tried logging in again, couldn't get into queue 2002, after a few attempts, back at 9,500.

    I guess I'm not even going to bother trying.

    Good luck guys.
    (1)

  10. #10
    Player
    khaostheory66's Avatar
    Join Date
    Jan 2020
    Posts
    2
    Character
    Khaos Bloodreaper
    World
    Leviathan
    Main Class
    Samurai Lv 80
    i was #1 in que and got booted logged in right away on next attempt to get put at 7500
    (0)

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