Error 2002 is unacceptable

[jadeblade]

You kind of have to babysit the screen, if you wait too long after getting the dreaded 2002 error & don't log back in fast enough, you're back to end of the line. 2 hours ago, I was at 8250 in queue, I am now 3,044 and have been kicked back to desktop many times. If I wasn't paying attention, I'd be back to 8250. I don't mind the queue time, it is what it is, I've played many MMO xpac releases, it's the getting kicked and having to start all over. Let me go watch TV for a few hours while I wait to be logged in, I am OK with that.

If they just fix this I have no problem with this expansion for now seriously , I will wait my turn, please for the love of god don’t disconnect me and put me at the end of the queue.

[NefarioCall]

I logged on at 8am Pacific time this morning and the queue was 71.
Waited about 2 minutes to get on.

Key takeaway; no one is awake even at 11am Eastern so being awake during daylight hours is a huge advantage.

[Miziliti]

So on average during day time when I try to wait for queues, I encountered error 2002 EVERY 30 MINUTES. This means not only I have to constantly check if I have a chance to successfully logged into the game, I can't really do any other important time consuming activities because there is high chance of completely getting kicked out of the line if I don't monitor the progress. Also, on average I need about 10 minutes for the error 2002 to clear so that I can successfully log back into the queue screen. It just went from 4k to 5k to 6k, etc if the error keeps coming back.

Can I ask how is this a fair system? This is entirely luck dependent. Where is the grace period for players that loyally waited and waited. I can endure the wait if I can expect an end result that is for me to be able to play the game, but the wait doesn't really guarantee my chance at all. I get the congestion is an unavoidable issue at current state, but what is this exactly?

I am 110% aware of obstacles I have to go through, but why am I being punished for being a good boy and wait in line only to be brutally kicked out of my place?

For F's sake, can the game client not straight up close in my face and force me to go through the entire login process? Even getting disconnect from the game would just put me back into the title screen.

WHAT THE HELL IS THIS SQUARE ENIX

[Jadedsins]

3 hours in queue, and I just got dc and back of the line because it would not let me go through because of lobby error. This is such trash.

[GunslingerB]

If they just fix this I have no problem with this expansion for now seriously , I will wait my turn, please for the love of god don’t disconnect me and put me at the end of the queue.

I'm totally with you. I will wait my turn I have no problem with that. Disconnecting and starting over does make me a little sad.

[Hoosier]

I'm on Leviathan and I have been trying to get on for about 8 hours now. I can't even count how many times I've been kicked with 2002 error. Got 3001 errors for an hour or two. I get within minutes of getting on and then I'm kicked so I can start all over in the queue. My last login I was at 6950 in the queue and now I'm at 5000. It doesn't look like I'm going to be able to play today. If I can't get on tomorrow then I doubt I'll be able to play until next weekend and that sucks. I need to finish Shadowbringers before I can even enjoy End Walker content.

[Kaerakh]

Yeah, honestly, I won't ever do an early access after this. I've spent my whole day in que and only to get logged in to the world and 30 minutes later get disconnected and returned to que.

I thought I'd actually get to play like last time I did early access for Stormblood (I'd take Rauhban over this), but now I'm seeing that won't be the case during the early access period.

Squenix keeps saying it's not their fault, but hardware providers, and that's true in a partial sense. I'm a dev for another company and I can safely say that that's more of an excuse rather than what's actually the problem. If I had to throw a dart, Squenix's management probably didn't think the login software and infrastructure was actually important enough to spend money and man hours on and here we are now.

They have our money though, so they'll just run with it, oh well.

[Merrnryn]

13 hours now, time and time and time again getting down to double or single digits to be booted out with a 2002 or 4004 error then to log back in to get back to back to back 2002 errors to have to start over to a 6k+ Queue. This is absolutely not acceptable SE. You KNEW this launch would be the biggest, you KNEW you could very much have shuffled around physical towers to places you knew would need them most from JP and maybe a few EU servers, ones you already own... to NA... where your LARGEST playerbase is. If you couldn't do that DELAY the launch until you COULD.

[Nizzi]

Just sat in the queue for 2 and a half hrs, got to number 1 in the queue, got error 2002, then I wasn't able to get back in quick enough due to more error 2002s and was sent to the back of the queue. I don't mind waiting hrs to play, I understand there are a lot of people trying to get on, but I don't understand why they seemingly did nothing to fix this. Why am I punished for the lobby server erroring? Why does it not save my spot in the queue for longer, or at least give me a jump to the front of the line/close to where you originally were when you DC? Having it lose your place in the queue so quickly is unacceptable, this isn't anything that any of us can control.

[AngeliouxRein]

I logged on at 8am Pacific time this morning and the queue was 71.
Waited about 2 minutes to get on.

Key takeaway; no one is awake even at 11am Eastern so being awake during daylight hours is a huge advantage.

To add to this, middle of the night to morning is your best times. I have odd work hours so I’m usually playing this game at night or later. Day one I got in right when servers came back from maintenance with a small que. second time I logged , small-ish que, was morning. I know some might have to work or got things to do but if you have a free day coming up, try sleeping at different times to catch a chance to login. I tried logging in just now…and yeah nothing but bullshit lol. I’ll go back to my usual patterns xD.