Error 2002 is unacceptable

[AngeliouxRein]

I logged on at 8am Pacific time this morning and the queue was 71.
Waited about 2 minutes to get on.

Key takeaway; no one is awake even at 11am Eastern so being awake during daylight hours is a huge advantage.

To add to this, middle of the night to morning is your best times. I have odd work hours so I’m usually playing this game at night or later. Day one I got in right when servers came back from maintenance with a small que. second time I logged , small-ish que, was morning. I know some might have to work or got things to do but if you have a free day coming up, try sleeping at different times to catch a chance to login. I tried logging in just now…and yeah nothing but bullshit lol. I’ll go back to my usual patterns xD.

[Miziliti]

So on average during day time when I try to wait for queues, I encountered error 2002 EVERY 30 MINUTES. This means not only I have to constantly check if I have a chance to successfully logged into the game, I can't really do any other important time consuming activities because there is high chance of completely getting kicked out of the line if I don't monitor the progress. Also, on average I need about 10 minutes for the error 2002 to clear so that I can successfully log back into the queue screen. It just went from 4k to 5k to 6k, etc if the error keeps coming back.

Can I ask how is this a fair system? This is entirely luck dependent. Where is the grace period for players that loyally waited and waited. I can endure the wait if I can expect an end result that is for me to be able to play the game, but the wait doesn't really guarantee my chance at all. I get the congestion is an unavoidable issue at current state, but what is this exactly?

I am 110% aware of obstacles I have to go through, but why am I being punished for being a good boy and wait in line only to be brutally kicked out of my place?

For F's sake, can the game client not straight up close in my face and force me to go through the entire login process? Even getting disconnect from the game would just put me back into the title screen.

WHAT THE HELL IS THIS SQUARE ENIX

[Jadedsins]

3 hours in queue, and I just got dc and back of the line because it would not let me go through because of lobby error. This is such trash.

[Hoosier]

I'm on Leviathan and I have been trying to get on for about 8 hours now. I can't even count how many times I've been kicked with 2002 error. Got 3001 errors for an hour or two. I get within minutes of getting on and then I'm kicked so I can start all over in the queue. My last login I was at 6950 in the queue and now I'm at 5000. It doesn't look like I'm going to be able to play today. If I can't get on tomorrow then I doubt I'll be able to play until next weekend and that sucks. I need to finish Shadowbringers before I can even enjoy End Walker content.

[Merrnryn]

13 hours now, time and time and time again getting down to double or single digits to be booted out with a 2002 or 4004 error then to log back in to get back to back to back 2002 errors to have to start over to a 6k+ Queue. This is absolutely not acceptable SE. You KNEW this launch would be the biggest, you KNEW you could very much have shuffled around physical towers to places you knew would need them most from JP and maybe a few EU servers, ones you already own... to NA... where your LARGEST playerbase is. If you couldn't do that DELAY the launch until you COULD.

[Nizzi]

Just sat in the queue for 2 and a half hrs, got to number 1 in the queue, got error 2002, then I wasn't able to get back in quick enough due to more error 2002s and was sent to the back of the queue. I don't mind waiting hrs to play, I understand there are a lot of people trying to get on, but I don't understand why they seemingly did nothing to fix this. Why am I punished for the lobby server erroring? Why does it not save my spot in the queue for longer, or at least give me a jump to the front of the line/close to where you originally were when you DC? Having it lose your place in the queue so quickly is unacceptable, this isn't anything that any of us can control.

[KungFuMunkeyz]

As other have stated. There is a "ticket" system in the queue platform. The problem is that is rarely works. Its not just a timer either as someone else stated. I've been kicked and within 1 minute had my launcher back and was still put in the back of the queue.

Just a broken piece of software. Probably built off reading a temp identifier from your pc instead of something static that wouldn't be affected by any external source or software issue, outside of sticking your ID with a queue number in a login live dB and restoring in the event of a disconnect.

[Fliss]

I can't even get into the queue anymore. Can't get past the opening screen; I hit start, it stays on that screen for about a minute and then I get the 2002.

I'm trying to get away from degen hours gaming, not go back to being completely day-night reversed, but it's the only way I can actually play.

[GunslingerB]

I can't even get into the queue anymore. Can't get past the opening screen; I hit start, it stays on that screen for about a minute and then I get the 2002.

I'm trying to get away from degen hours gaming, not go back to being completely day-night reversed, but it's the only way I can actually play.

That's what's basically happening to me as well.

[Szylver]

i don't mind the queue. BUT getting kicked out when i waited from 3500 to 500 it's unacceptable.