Unable to log in, canceling all payments

[Merryl]

They've changed the mogststion again. So i couldn't even find the way to cancel my sub. Ended up buying a jump portion for a retainer so i don't lose all money. Last night i think i find a world that won't take 5 hours to log into everyday, but i can't move to it yet cause world transfer is down. This is the worst launch yet. Year 9.... I'm tired boss.

[Rideps1]

All cancelling sub will do is turn off renewal, OP. You'll still have same as now access until the sub renews. Unless you're talking about backcharging, then I don't know, that's generally frowned on.

They've changed the mogststion again. So i couldn't even find the way to cancel my sub. Ended up buying a jump portion for a retainer so i don't lose all money. Last night i think i find a world that won't take 5 hours to log into everyday, but i can't move to it yet cause world transfer is down. This is the worst launch yet. Year 9.... I'm tired boss.

It's in the service account status section, next to "next estimated date of billing"

This new UI is terrible but I guess at least cancel sub and cancel account aren't next to each other anymore? That's.... Something.

[evakaname]

If you cancel your subscription and stop playing the game for some time, you can come back whenever you wish to start paying and playing again.
They are not going to delete your account, nor will it be more likely to suffer some technical problem than an active account.

If you have a house in the game you will lose it and all the furniture in it if you are away from the game too long. (45 days without entering the house, then 35 days to pick up any furniture.) But that is the only thing you risk losing if you go inactive.

The problem with overpopulation is not the total number of accounts - there must be millions of inactive accounts - but the number of active players logged in at once.

Yeah you wont lose your account just for being inactive. The only way to do that is to get permanently banned or manually cancel your account (which you CAN do). You can unsub and resub at any time.

The chip shortage though, lol.

But for real, I feel ya. I have been playing the game for a while now and just talked my sister into buying the game and getting a boost so she could play the new expansion with me. Little did we know before she bought it that it is literally going to be impossible because every server in NA is way beyond capacity. We waited till 5AM this morning trying to get a character made on my server or find a server she could make a character on and I could transfer too... Didn't happen. We literally can't play the game together and I feel like we are both just wasting our money. I guess we will wait it out. I really can't wait to play the new expansion.

The biggest risk is a house if you have one. Otherwise? The Team has said that they don't want to make it feel like you HAVE to log in every day, but log in when you want to. This is...actually about normal for Early Access Weekend. Stormblood...had us all sorts of locked behind instance server single duties that hardly anyone could get through the entire early access. To be honest, it will calm down in about two weeks. it's a pain right now, but...give it time and relax. this is me as a person that's been playing since ARR.

It sucks that we may be losing someone, but at the same time, you need to do you. i live in a house with two other players. i'm the only one that's been able to get through the MSQ. About 4pm EST is when the heavy queue starts, that's not an excuse. it really isn't, it's just an observation.

Well while people stuck in queue I go to American server when EU is peak 6k + , USA is 44 people in queue of course you have to start from scratch,I do not enjoy what i have invested time into a game to start from zero. But instead of been stuck in queue I prefer this option ^^

If you're asking if it's going to affect your queue times while you've still got time paid for then No I don't think so. You've still paid time for the month, just because you don't have an active subscription doesn't mean you're automatically dropped down to free player status.

Thank you all for your responses, i do not have a house just a shabby apartment so no worries, and ill be back after things calm down enough to, well, be able to play (or as soon as i finish whatever i get hooked on meanwhile instead of q-ing all day). Win-win