then people should not be able to purchase the game. His wife may have not known at all that it was early access weekend. Now she has a game she cant even make a character on. She has spent money and got nothing for it, which is unacceptable. There should be servers at for new players up to the latest expansion. Once they hit max they can move over or some option like that. You should not be allowed to sell a product you cannot even use!!!!!