It's really frustrating to montly pay for a game and get a two hour queue (I started at 3752) and when you're number 1 on queue, getting an error and not only that, but trying to log in again hoping for the same place on the queue (number 1) after having waiting and finding out that you're back at the 3700 queue... it really gets on anyone nerves.

Can we get a solution to this?

I completely understand the situation, a lot of new players and old players coming back to the game and the huge influx of stress on the servers this can generate.
But at least we should be able to use a service we're paying.

Again, I completely understand and I know this situation will last only for a week or two, but at least I want to know I'm being listened to.

Thanks in advance,

Curinteru Strat