It's piss poor work right there and I don't understand how its considered acceptable.

Other MMOs just kick you back to the main screen, why can't FFXIV? Why not have a "Retrying connection" option? Having to enter my log in details, grab my 2FA code every single time I disconnect from lobby is a pain in the ass.

I'm not annoyed because MMO expansions and launches always have issues, but at least those MMOs don't close your game when you can't connect/lose connection from lobby.