This launch is a mess.

[Walkerged]

Wow, over 5k views on this thread.

[RemedyLock]

Having to wait out a queue is fine, having it kick you and reset you back to the start over and over isn't okay

[Yzphet]

Queus are fine, whatever, it happens.

It's sitting in a 10k+ queue for more than 3 hours, to finally get in the game and THEN, get errored out of the game in 5 minutes by a DX bug that's been going on for years, apparently, and getting dropped back at the end of another 6k+ queue to start all over... WTF

[Freki42]

As a bus driver, you don't sell 300 bus tickets when your bus can only sit 100 travelers for that trip.
As a restaurant employee, you don't take money for 200 meals when you only have enough food to make 100 meals

I could provide hundreds of these examples, clearly not needed though, and ...

As a game developer, you don't sell more expansion keys than your servers can host.

Simple really.

That being said, how do you think the community will react to this?

if that is the case they could not sell any more products or allow account activations once the amount of accounts grew to more than they can handle, which means it would not exist at all anymore and not have had now 4 expansions in the past 8 or so years. Though the idea of the bus tickets is a similar idea it is not the case and here is why. there were X (say 4000) of the physical collector's editions available. in your scenario if they sold more than they have available you are 100% correct unless they said hey there was an error and those in excess of the amount in order of time would get that money refunded. but digital content is not limited untill the ACCOUNT DATABASE is full, which generally will be a huge number. it is when the account database gets full and crashes that is when they should have acted before. but till then, the amount of accounts and expansions purchased does not matter because not everyone generally will be running and signing on except during times like this. the game grew in popularity for the last 4-6 years and in the past year skyrocketed and there was no way to anticipate Blizzard coming under fire for deplorable work conditions and leaks that the gms hated the players (high ups) and didn't care what happened with the players if they came or went they expected if one left two or more would take their place till one leaves again and they again expected 2 or more to take their place. The time was right for a mass exodus because of these two factors since the game play had been stale for a while (because of the latter of the above) people left, what did they find out there? FF14 still holding strong and growing so people told people that told people. and in 2020 finally they came in droves and by then we were already well into the run on computers and servers because of pandemic and then the chip shortage. nothing could be done at that point. so NO there is nothing like a cap that has been reached and if it was set that way then the game would NEVER survive or GROW

[Lillith1047]

I love this thread. I should get some popcorn and just laugh at all the salt and hate from the "new players." You all acting like you're big-wig investors. *laughs in enjoying EW*

[Freki42]

I have been trying to log in full stop and the only times I get to log in as at 2 am in the morning after trying for 5 hours each day! I'm sorry but they can source servers, they just don't want to pay the price for them atm. However they are prepared to take our money knowing that this was an issue and was going to happen, getting into a cue is an issue. Every time I get into a cue its sitting around the 8k mark. Worse is you think you are progressing only to get booted out and have to restart the cue. Saying they are sorry is not enough. They need to fix it. I am a new player to this game only just subbed a few days before the patch this is a joke right? I never had this issue with NW and they had far more people wanting to log in.

this issue will even out in the future as people rush their way to max their classes out and get the story. they will stop logging in so much after about 3 weeks maybe 4 and it'll even out. this type of congestion is normal. problem is the safeguards they have in place to prevent a huge queue from crashing the server. and i do not believe it's a DX error though it's reported in such a way because that's what the clients will see it as. The servers are solid and not wavering as they did in the initial onslaught of people. it's all in how a digital service deals with so many people at once and it is seen in wow, swtor and all other mmo's. Bear with it if you can, but it will stabilize. I've seen server loads of 3-4K delay before yesterday and the servers didn't falter and the login queue worked just fine. it is really to do with the massive numbers turning out for this.

[Arazehl]

I wonder how many people on these forums have gotten to log in and actually play? Who has made dozens of attempts since EA launch to this point and not gotten in at all?

[Freki42]

I wonder how many people on these forums have gotten to log in and actually play? Who has made dozens of attempts since EA launch to this point and not gotten in at all?

to expand upon this: it would be great to see SE come out and say how many people have successfully logged in, as well as the number of active accounts they have (won't see this number though). I further would like to know if anyone's seeing a good bit of GIL SPAMMING.... or if they are on a break till they can log in. lol... lots of fun things to see if you had the right access

[alsiniz]

I just want to add:

Europe has literally 1/2 as many worlds as NA and 1/3 as many worlds as JP. The majority of people being vocal about their disappointment and dissatisfaction are players on the Light/Chaos data centers in EU. I wish those of you defending the state of the game would have more compassion for your fellow WoL instead of gaslighting our experiences and being dismissive just because you've been able to get a lot of playtime in. People being able to log-in reliably has not been a universal experience for WoL around the world. Half my FC has literally been unable to login for any reasonable duration when they have a few hours to spare after work.

If you think critiquing the state of a game we love and want to see get better is toxic then that's your problem. Critiques and player feedback are an essential part of improving games. If seeing critiques on the forums are going to make you lash out at those who dare to voice their dissatisfaction then maybe stop browsing the forums and go pickup a book about how to have a genuine conversation/debate without name-calling and gaslighting the person you're engaging with.

[Freki42]

I just want to add:

Europe has literally 1/2 as many worlds as NA and 1/3 as many worlds as JP. The majority of people being vocal about their disappointment and dissatisfaction are players on the Light/Chaos data centers in EU. I wish those of you defending the state of the game would have more compassion for your fellow WoL instead of gaslighting our experiences and being dismissive just because you've been able to get a lot of playtime in. People being able to log-in reliably has not been a universal experience for WoL around the world. Half my FC has literally been unable to login for any reasonable duration when they have a few hours to spare after work.

If you think critiquing the state of a game we love and want to see get better is toxic then that's your problem. Critiques and player feedback are an essential part of improving games. If seeing critiques on the forums are going to make you lash out at those who dare to voice their dissatisfaction then maybe stop browsing the forums and go pickup a book about how to have a genuine conversation/debate without name-calling and gaslighting the person you're engaging with.

All I have done is fight the sensationalism that accompanies these releases. I support anyone deciding to stop paying or that just posts an observation, but if they start saying that the company is responsible for things like this when most of what could be done has been done there is nothing to be gained there. I also will put down people demanding refunds as there are EULA's and ToS that cover that, but if they politely ask for a refund from SQenix properly I'll support them. I have been both able to log in and play and been affected by the aforementioned issues and I have not been crying hell and damnation because of the issues.