actually there is always a queue user limit because to have so many in queue could possibly make the server unstable and what ever that number is different for each specific server. also you will notice that they said that more than likely it was the fact that the client received a bad packet causing the CLIENT to error out. and that can come from them, or any of the nodes between you and them (and happens much more frequently than you might think), including your own isp and your own routers. nice way to only latch on to what you want to use to try and prove it was their fault.