Quote Originally Posted by TheMaldingBard View Post
i was among the lucky ones hitting the launch button yesterday at 9 AM getting itnto the game after 30 minutes and having a blast for 12 hours straight. BUT.. TODAY ,its literally IMPOSSIBLE to use the product i paid for. Theres no word of compensation to players, the pre order money was taken by Squeenix well aware that they wouldnt be able to provide an adequate or barely acceptable experience due to their server capacity and the fact that they do not DISABLE free user accounts (including thosuands of bots1!!) from congesting the queue, the "priority" system is clearly NOT working, also if it would work it is not the adequate measure in such a state of emergency. The adequate measure would be NOT allowing free accounts to login at all for the time being. "Semi Conductor" shortage has been going on for 2 years nearly, theres NO excuse for the lack of pre planning while at the same time OVER selling and over booking your servers with pre orders. I am furious right now that theres not even e mitigation process for being removed from the queue with a 2002 error and the launcher closing immedieatly. This is BAD CODING, lack of care and simply insultingly disrespectful to the paying customer.

So ask for a refund.