I've had this issue two times, once yesterday and once today, where I, from one second to the next (without the 'normal' 2002 error and having to requeue) wass set back in queue - the first time i went from 3.644 to 4.587 and the second time from 575 to 2.876 and both times when this happened, the character I chose was changed to another character in my list, without me either cancelling the queue or even touching my mouse. Not sure if I'm in the correct forum here with this, but it was just too weird to not mention it, since it deviates from the normal queue problem.