DirectX11 Audio crackle all audio missing apart from BGM and system

[HazamaKawa]

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Date & Time: 12:20pm 04/12/2021
Frequency: Always
World name: Ragnarok
Character name: Hazama Kawa

When opening the game in DirectX11 the audio will crackle and only music and system sounds can be heard.
Swapping to DX9 temporarily fixed the issue


■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\alexh\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 2008
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16312.406MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19640.406MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.256GB SYSTEM_FREEDISC_SPACE 64.927GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 76.526GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8031.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8156.203 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (240Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2021 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1-2 (QUAD-CAPTURE)
SYSTEM_SOUND_DEVICE_ID {BF3926E7-7E8F-4CFA-A078-E801DCEFA4DA}
SYSTEM_SOUND_DEVICE_NAME RDWM1117.SYS
SYSTEM_SOUND_DRIVER_VERSION 1.5.2.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/21/2015 00:00:00
SYSTEM_SOUND 3-4 (QUAD-CAPTURE)
SYSTEM_SOUND_DEVICE_ID {42E224B7-B3A8-4C0A-81F0-D530CFF453AB}
SYSTEM_SOUND_DEVICE_NAME RDWM1117.SYS
SYSTEM_SOUND_DRIVER_VERSION 1.5.2.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/21/2015 00:00:00
SYSTEM_SOUND DELL AW2518HF (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {ABC6B0BC-1392-469A-8268-FA49722295E9}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/23/2021 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {AABDC720-302F-4313-A727-CB8728C4137E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8339
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/2/2018 00:00:00
SYSTEM_SOUND Speakers (Logitech G733 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {633D4575-2808-459C-ACE8-98CE019C22C5}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2021.11.3479.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/21/2021 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {818B63F0-B282-11EA-8005444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {818BB210-B282-11EA-8006444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8C5EDE00-B1B0-11EB-8002444553540000}
SYSTEM_INPUT_NAME G733 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {818BD920-B282-11EA-8007444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {818A7990-B282-11EA-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8C5F0510-B1B0-11EB-8003444553540000}
SYSTEM_INPUT_NAME G733 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8C5F2C20-B1B0-11EB-8004444553540000}
SYSTEM_INPUT_NAME G733 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {818B15D0-B282-11EA-8002444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {818B3CE0-B282-11EA-8003444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTO

=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

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