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  1. #11
    Player
    Grimno's Avatar
    Join Date
    Dec 2021
    Posts
    70
    Character
    Ridmond Bozwell
    World
    Gilgamesh
    Main Class
    White Mage Lv 96
    Been experiencing audio issues as well. Changed from DX11 to DX9 on the launcher and while the audio stuttering and static isn't 100% gone, its made playing the game more bearable.
    Cutscenes, playing by myself, running around, no issues. Once it involves a group though, there's static and crackling.
    (0)

  2. #12
    Player
    Becken's Avatar
    Join Date
    Mar 2011
    Posts
    214
    Character
    Nemeera Starnight
    World
    Sargatanas
    Main Class
    Summoner Lv 90
    Ive been having the same since the 6.0 update. stuttering in open world and in dungeons and at times the sounds slows down aswell
    (3)

  3. #13
    Player
    Majere's Avatar
    Join Date
    Aug 2021
    Posts
    5
    Character
    Riven Majere
    World
    Carbuncle
    Main Class
    Summoner Lv 80
    I have been getting the same stuttering sound and music, and unfortunately it is way too annoying to play
    (3)

  4. #14
    Player
    mallowhoney's Avatar
    Join Date
    Oct 2015
    Location
    Limsa Lominsa
    Posts
    5
    Character
    Altan-arslan Bayaqud
    World
    Balmung
    Main Class
    Dancer Lv 80
    I'm really glad it wasn't just me. I've updated my headset software and tried to find any other options but nothing seemed like it would work. It's so disruptive I was considering replacing pc parts but even when the in-game audio is messing up, the audio from anything else in the background (youtube, discord call, etc) is totally fine.
    (2)

  5. #15
    Player
    Vallek's Avatar
    Join Date
    Dec 2021
    Posts
    8
    Character
    Valnera Stoneborn
    World
    Phoenix
    Main Class
    Marauder Lv 90
    Bump, still having these issues. Came on early to see if it was server load - still getting them with only 60 in queue to server when I logged on in a solo instance.
    (2)

  6. #16
    Player
    Deathslyde's Avatar
    Join Date
    Apr 2014
    Posts
    2
    Character
    Lenara Filian
    World
    Diabolos
    Main Class
    Goldsmith Lv 80
    Having same sound stuttering issue from opening screen of Endwalker and it continues from then on. Does not seem to be caused by age of PC system as I have pretty capable system with I9 9900K and RTX 3080 and it has the audio issue.
    The one suggested solution of disabling DirectX 11 so the game defaults to DirectX 9 has solved the issue for me. Changing to windowed mode in FF14 options does not help. There does not seem to be a single fix. Some people have indicated that neither of these two suggestions work for them.
    I have seen it has been suggested that systems using Realtek audio may be the cause. I am using a Gigabyte Z390 Aorus Ultra M/B which has onboard audio using Realtek® ALC1220-VB codec. Using the latest Realtek driver, namely version 6.0.9235.1. Just check if your system is also using Realtek audio. It may help narrow down the issue.
    (2)

  7. #17
    Player
    Mimiru_S's Avatar
    Join Date
    Dec 2013
    Posts
    168
    Character
    Mimiru Selenar
    World
    Balmung
    Main Class
    Archer Lv 80
    Same. Most of the time, when I or someone near me is in combat, the sfx and music become stuttering and distorted. When I turn my camera away from what I'm attacking, the sound usually returns to normal. Hopefully the Devs are aware of the issue and acknowledge that they're looking into it. Makes combat and dungeons disorienting.
    (2)

  8. #18
    Player
    AeroXaia's Avatar
    Join Date
    Feb 2019
    Location
    Gridania
    Posts
    34
    Character
    Aero Renarria
    World
    Ultros
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Deathslyde View Post
    Having same sound stuttering issue from opening screen of Endwalker and it continues from then on. Does not seem to be caused by age of PC system as I have pretty capable system with I9 9900K and RTX 3080 and it has the audio issue.
    The one suggested solution of disabling DirectX 11 so the game defaults to DirectX 9 has solved the issue for me. Changing to windowed mode in FF14 options does not help. There does not seem to be a single fix. Some people have indicated that neither of these two suggestions work for them.
    I have seen it has been suggested that systems using Realtek audio may be the cause. I am using a Gigabyte Z390 Aorus Ultra M/B which has onboard audio using Realtek® ALC1220-VB codec. Using the latest Realtek driver, namely version 6.0.9235.1. Just check if your system is also using Realtek audio. It may help narrow down the issue.
    I'm also using onboard Realtek audio and having the stuttering sound issue. I've found that I can reproduce it extremely easily by adjusting the CPU "Maximum processor state" in power options. I normally have it at 70% or 80%, as that keeps my fans from going into overdrive and literally shaking my desk and making it hard to hear anything (and is enough for pretty much anything I do).

    If I put it up to 100%, the issue goes away (but the fans go nuts). If I put it lower, it stops being intermittent and happens constantly. The lower you go, the worse it gets. It seems to be demanding a strangely high amount of CPU usage (which it never did before).

    Newer drivers didn't help, playing with the audio settings didn't help (in-game, in windows, in the realtek audio manager). I did find that I can reset the audio without logging out by disabling/re-enabling headphone jack detection in realtek's software. It doesn't fix the issue, but it restored sound when I lost it from playing with other settings.

    Edit: Also, leaving things the way I always played before (80% max CPU), the sound slows and stutters when using actions, affecting the music too, but the music and system sounds (like menus) don't trigger it on their own (but are of course affected if other things are causing the issue). Rarely it can happen on its own without actions being used, but again turning the max CPU down makes it happen all the time no matter what, even with just music. Muted sounds still cause sound slowdown and stutter. Framerate doesn't seem to be affected by any of this.
    (3)
    Last edited by AeroXaia; 12-05-2021 at 11:58 PM. Reason: more specific

  9. #19
    Player
    Grimno's Avatar
    Join Date
    Dec 2021
    Posts
    70
    Character
    Ridmond Bozwell
    World
    Gilgamesh
    Main Class
    White Mage Lv 96
    Quote Originally Posted by AeroXaia View Post
    I'm also using onboard Realtek audio and having the stuttering sound issue. I've found that I can reproduce it extremely easily by adjusting the CPU "Maximum processor state" in power options. I normally have it at 70% or 80%, as that keeps my fans from going into overdrive and literally shaking my desk and making it hard to hear anything (and is enough for pretty much anything I do).

    If I put it up to 100%, the issue goes away (but CPU usage goes nuts). If I put it lower, it stops being intermittent and happens constantly. The lower you go, the worse it gets. It seems to be demanding a strangely high amount of CPU usage (which it never did before).

    Newer drivers didn't help, playing with the audio settings didn't help (in-game, in windows, in the realtek audio manager). I did find that I can reset the audio without logging out by disabling/re-enabling headphone jack detection in realtek's software. It doesn't fix the issue, but it restored sound when I lost it from playing with other settings.
    Interesting..
    My computer also uses "Realtek Digital Output" as its default, though a recent issue where I couldn't get sound to work has my audio hooked into a ROCCAT Juke and into a USB.
    (0)

  10. #20
    Player
    Gayel's Avatar
    Join Date
    Dec 2021
    Location
    Fortaleza
    Posts
    3
    Character
    Rafold Bernier
    World
    Leviathan
    Main Class
    Black Mage Lv 76
    Same issues... unfortunately
    (0)

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