Sincere Recommendation: Accept you will not be able to play, walk away for a while

[ijuakos_xqwzts]

That was very well said.

If you're paying for cable internet, you are contributing to the very same idea. Hence, why they usually advertise that your speeds may drop during "peak" times.

[XplicitX]

Returning player after about 6 years here. I tried to log in at 2:45pm CST with a 3.5K queue... waited 2+ hours with 500ish more to go. Then 2002 hit which kicked me & I lost my place in line. The second attempt queue was 6K waited again & at 4.5K got another 2002. From there it took 8 logins attempts from the client just to reach the queue that was now at 7.5K. Tried to get a refund, but the payment was processed yesterday & thanks to their ToS they don't have to give me my money back. While my $15 bucks it's that much money it's all the other $15 buck the millions of other players are losing out on that is pissing me off. They should give back anyone's sub fee who asks until this bull crap is fixed.

[badonkadonk]

Yesterday evening i tried to log in at 10,30 pm CET, i had a queue of 6500+ and gave up after 1 hour (i have to work today). Since i have started playing the game, this is my first new expansion launch experience, for how long should i expect this kind of situation? I mean, i can play for 2-3 hours in the evening during week days, 2 hours queues are simply not feasible for me, will this really last for a month?

[XplicitX]

Well from what I've been reading more people than ever in the history of the game are trying to log in, but they didn't add any new servers & now they can't buy anymore. It's a cop-out though because they should've bought some right as covid hit since they knew more money was on the horizon just from people having nothing to do not to mention their expansion being only a year or so away... it's not like they already had BILLIONS of dollars sitting around or anything... nope SE just runs on bare-bones... lul.

[Krotoan]

Well from what I've been reading more people than ever in the history of the game are trying to log in, but they didn't add any new servers & now they can't buy anymore. It's a cop-out though because they should've bought some right as covid hit since they knew more money was on the horizon just from people having nothing to do not to mention their expansion being only a year or so away... it's not like they already had BILLIONS of dollars sitting around or anything... nope SE just runs on bare-bones... lul.

Yes.. because the chip shortage wasn't happening (it was) and they could have easily predicted that the biggest MMO in existence was about to flub their new expansion and patches so badly (and go through a huge scandal with it's culture and management) it would drive a large chunk of their user base to other games, flooding the login as never before.


Yup.. I'm sure you've got a grasp on it.

[XplicitX]

Yes.. because the chip shortage wasn't happening (it was) and they could have easily predicted that the biggest MMO in existence was about to flub their new expansion and patches so badly (and go through a huge scandal with it's culture and management) it would drive a large chunk of their user base to other games, flooding the login as never before.


Yup.. I'm sure you've got a grasp on it.

Yeah sweetheart you left out a lot there, but got you covered just look up twice.

[talamoth]

Your comment moved me to post on the forum for the first time. Thanks for, so clearly and succinctly outlining in two sentences, the perfect storm that now represents the queue situation. After playing countless MMO games, including the "biggest MMO in existence" for 15 years, I was always looking for the "it" factor and never could find it. I quit the aforementioned "biggest MMO in existence" because it sucked so bad I couldn't tolerate it anymore. I found FFXIV and have never looked back. I feel FFXIV is a genuine masterpiece. It is genre breaking and nothing exists like it anywhere.

Yes, the queues are long but I deal with them. I do something else while waiting or I wait until I can log into the game in the morning. Because this game has such fantastic communication, I knew what to expect. No hanging in the wind wondering if anyone was going to address the issue. It's been outlined so many times and it's been apologized for.

I don't think Square Enix could have possibly anticipated the insane growth that was to befall them with the downfall of the "other" MMO. But it wasn't just that which drove massive amounts of players to FFXIV, it was also the major streamers who switched from covering the "other" MMO to streaming about FFXIV. This, in and of itself, brought a ton of people in through their sheer popularity as streamers.

I've heard of people so angry they are threatening to sue Square Enix. This is heartbreaking given how much communication has been given to the player base as well as the weeks of comp time offered. And I'm sure the comp time will keep coming until the issue is resolved because that is the nature of this company. They truly do care about their player base.

As unfortunate as it is, the queue situation is the reality right now and I have found my own ways of dealing with it even though everything in me wants to be playing FFXIV. The queues are getting a bit better. It's been a few days since I have seen 7,000+ in the queue and I am noticing that I don't get disconnected while in the queue.

Imagine a company who has to temporarily halt sales on their product because everyone in the world wants it and it's just too damned popular. That says something about the quality of FFXIV and I feel proud to be a member of the community. I hope all of this clears up soon because it is a drag not to be able to play. However, I really hope people don't resort to lawsuits and rage quitting. That's just sad.

[DPZ2]

Well from what I've been reading more people than ever in the history of the game are trying to log in, but they didn't add any new servers & now they can't buy anymore. It's a cop-out though because they should've bought some right as covid hit since they knew more money was on the horizon just from people having nothing to do not to mention their expansion being only a year or so away... it's not like they already had BILLIONS of dollars sitting around or anything... nope SE just runs on bare-bones... lul.

Congratulations! If you know Japanese, you might qualify as a marketing/sales forecaster for a major Japanese gaming company! Your elite skills are on display right here ...

Or not.

The game has been running fine since Shadowbringers launched back in, what, 2019. The rapid implosion of World of Warcraft in 2021, and the drift of players looking for something new was not predicted back in March of 2020. Why would a major company, just at the start of a major world-wide pandemic, suddenly decide to increase the number of servers in the existing data centers when projected growth was well within bounds of the current hardware, and the continued existence of a large player base was put into doubt by events beyond the corporations control?

lul. < does this make the post better? more palatable? show that I'm just speaking ironically? give me an out if someone takes the prognostication badly? >

[XplicitX]

Quote Originally Posted by XplicitX View Post
Well from what I've been reading more people than ever in the history of the game are trying to log in, but they didn't add any new servers & now they can't buy anymore. It's a cop-out though because they should've bought some right as covid hit since they knew more money was on the horizon just from people having nothing to do not to mention their expansion being only a year or so away... it's not like they already had BILLIONS of dollars sitting around or anything... nope SE just runs on bare-bones... lul.

Congratulations! If you know Japanese, you might qualify as a marketing/sales forecaster for a major Japanese gaming company! Your elite skills are on display right here ...

Or not.

The game has been running fine since Shadowbringers launched back in, what, 2019. The rapid implosion of World of Warcraft in 2021, and the drift of players looking for something new was not predicted back in March of 2020. Why would a major company, just at the start of a major world-wide pandemic, suddenly decide to increase the number of servers in the existing data centers when projected growth was well within bounds of the current hardware, and the continued existence of a large player base was put into doubt by events beyond the corporations control?

lul. < does this make the post better? more palatable? show that I'm just speaking ironically? give me an out if someone takes the prognostication badly? >

So you're saying that even without covid or the WoW issue that they couldn't at least add/rent some more space just for the regular surge that comes with this game? Dude I'm coming back after 6 years or so & even I know a large portion of the player base just checks out once they run out of stuff to do which means a BUNCH of people always rush back like clockwork, unlike other non-sub games where there's no need to walk away as there always more to do. Although now thanks to their minimal lack of even a tiny bit of foresight we're all screwed while they still get to keep everyone's money. I'm sorry, but you can't tell me they couldn't have said you know what let's prepare for the worst, but hope for the best & make sure the people who pay for EVERYTHING are taken care of... it's not like they couldn't just sell the servers to someone else if it turned out they didn't really need them & for way more than what they paid to begin with.

[XplicitX]

"Good News" it looks like you can log in sometime around 2-3 am or so CST... "Bad News" if you work you're probably asleep... "Great News" you most likely won't be able to log in when you get home... "Worse News" you have to sleep before you go back to work... "Excellent News" you have to do hard drugs if you want to play this game any time soon!!!