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  1. #1
    Player
    Hite's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Hite Pendragon
    World
    Diabolos
    Main Class
    Summoner Lv 90

    Sincere Recommendation: Accept you will not be able to play, walk away for a while

    Huge fan of the game, was able to get in every early in the AM but logged out cause I had to work, seriously annoyed Consider the boundary conditions of the login problem:

    1. More product has been sold than can be delivered.
    2. Infrastructure improvements to help deliver the oversold product is not possible due to supply chain issues.
    3. Competition to log in will only increase immediately after early access.
    4. To avoid queues, players will not log out. Auto logout is easily bypassed by staying in dialogue with an NPC, auto running into a wall (not tested), macro keys, etc.

    The situation will not improve anytime soon. By no means am I supporting that this is an acceptable or excusable situation. I am making an appeal to fellow fans who are getting frustrated by waiting and waiting to get in. Don't do it, your time is too valuable.

    Selling a product and then effectively saying, "by the way there will be issues with providing what we sold you but hey we warned you" is a morally bankrupt way to conduct business. Clearly, commercial interests and bottom line sales were prioritized. Apologies are a cheap way to make money, they don't cost anything.

    If you are frustrated, walk away, there is no solution. Don't waste your valuable free time and energy friends. Come back and enjoy the game another day ... week?

    (Oh shoot I'm queue number 690?! LOL!!!)
    (25)

  2. #2
    Player
    TinkerToys's Avatar
    Join Date
    Dec 2021
    Posts
    7
    Character
    Madd Martigen
    World
    Faerie
    Main Class
    Dancer Lv 60
    Quote Originally Posted by Hite View Post
    Huge fan of the game, was able to get in every early in the AM but logged out cause I had to work, seriously annoyed Consider the boundary conditions of the login problem:

    1. More product has been sold than can be delivered.
    2. Infrastructure improvements to help deliver the oversold product is not possible due to supply chain issues.
    3. Competition to log in will only increase immediately after early access.
    4. To avoid queues, players will not log out. Auto logout is easily bypassed by staying in dialogue with an NPC, auto running into a wall (not tested), macro keys, etc.

    The situation will not improve anytime soon. By no means am I supporting that this is an acceptable or excusable situation. I am making an appeal to fellow fans who are getting frustrated by waiting and waiting to get in. Don't do it, your time is too valuable.

    Selling a product and then effectively saying, "by the way there will be issues with providing what we sold you but hey we warned you" is a morally bankrupt way to conduct business. Clearly, commercial interests and bottom line sales were prioritized. Apologies are a cheap way to make money, they don't cost anything.

    If you are frustrated, walk away, there is no solution. Don't waste your valuable free time and energy friends. Come back and enjoy the game another day ... week?

    (Oh shoot I'm queue number 690?! LOL!!!)
    Ehhhhh......I'm going with at least a month.
    (1)

  3. #3
    Player
    HestiaOmori's Avatar
    Join Date
    Jun 2019
    Posts
    15
    Character
    Hestia Omori
    World
    Halicarnassus
    Main Class
    Warrior Lv 100
    from what i heard, the usual circumvention like talking to npc, busy, hud, and crafting no longer work. havent tried running into wall yet
    (1)

  4. #4
    Player
    Tanis_Ebonhart's Avatar
    Join Date
    Sep 2021
    Posts
    646
    Character
    Klee Zunners
    World
    Midgardsormr
    Main Class
    Monk Lv 88
    But I have no issues logging on and playing on my server.

    Only takes me a couple minutes to get in.
    (2)

  5. #5
    Player
    Jess2157's Avatar
    Join Date
    Jul 2021
    Posts
    2
    Character
    Jess Dawngale
    World
    Midgardsormr
    Main Class
    Samurai Lv 81
    Quote Originally Posted by Hite View Post
    Selling a product and then effectively saying, "by the way there will be issues with providing what we sold you but hey we warned you" is a morally bankrupt way to conduct business. Clearly, commercial interests and bottom line sales were prioritized. Apologies are a cheap way to make money, they don't cost anything.
    That was very well said.
    (13)

  6. #6
    Player
    Amarande's Avatar
    Join Date
    Nov 2014
    Posts
    244
    Character
    Miyako Aikawa
    World
    Goblin
    Main Class
    White Mage Lv 100
    The big issue is going to be raiding, with the premium this game places on getting there right from the start ...

    So pretty much endgame participation will be a lottery then, luck of getting enough good queues or having a WFH job so you can just semi-idle all day or you'll be too far behind to be considered by the time you do limp into endgame? That's what it's starting to look like to me at least.

    And now that I actually have Tuesdays off, I might've been in a decent position to give Savage another whirl
    (0)

  7. #7
    Player
    Myrany's Avatar
    Join Date
    May 2019
    Posts
    668
    Character
    Myrany Wilzuun
    World
    Zalera
    Main Class
    Miner Lv 87
    Quote Originally Posted by Tanis_Ebonhart View Post
    But I have no issues logging on and playing on my server.

    Only takes me a couple minutes to get in.
    Took me 2.5 hours to log into Zal earlier. So no OUR server is not always that great.
    (6)

  8. #8
    Player
    XplicitX's Avatar
    Join Date
    Dec 2021
    Posts
    17
    Character
    Xplicit Content
    World
    Gilgamesh
    Main Class
    Culinarian Lv 61
    Returning player after about 6 years here. I tried to log in at 2:45pm CST with a 3.5K queue... waited 2+ hours with 500ish more to go. Then 2002 hit which kicked me & I lost my place in line. The second attempt queue was 6K waited again & at 4.5K got another 2002. From there it took 8 logins attempts from the client just to reach the queue that was now at 7.5K. Tried to get a refund, but the payment was processed yesterday & thanks to their ToS they don't have to give me my money back. While my $15 bucks it's that much money it's all the other $15 buck the millions of other players are losing out on that is pissing me off. They should give back anyone's sub fee who asks until this bull crap is fixed.
    (4)

  9. #9
    Player
    badonkadonk's Avatar
    Join Date
    Feb 2014
    Posts
    17
    Character
    Spezzafemori Blob
    World
    Phoenix
    Main Class
    Warrior Lv 78
    Yesterday evening i tried to log in at 10,30 pm CET, i had a queue of 6500+ and gave up after 1 hour (i have to work today). Since i have started playing the game, this is my first new expansion launch experience, for how long should i expect this kind of situation? I mean, i can play for 2-3 hours in the evening during week days, 2 hours queues are simply not feasible for me, will this really last for a month?
    (1)

  10. #10
    Player
    XplicitX's Avatar
    Join Date
    Dec 2021
    Posts
    17
    Character
    Xplicit Content
    World
    Gilgamesh
    Main Class
    Culinarian Lv 61
    Well from what I've been reading more people than ever in the history of the game are trying to log in, but they didn't add any new servers & now they can't buy anymore. It's a cop-out though because they should've bought some right as covid hit since they knew more money was on the horizon just from people having nothing to do not to mention their expansion being only a year or so away... it's not like they already had BILLIONS of dollars sitting around or anything... nope SE just runs on bare-bones... lul.
    (1)
    Last edited by XplicitX; 12-04-2021 at 07:09 PM.

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